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Zoom

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Zoom is a full-featured web and video conferencing service that offers online meetings and webinars, free of charge to Cornell faculty, staff, students, and affiliates. 

Keep Zoom meetings and webinars private and safe from unwanted attendees and Zoombombing and learn about Strategies to Block AI Bots from Zoom Sessions.

Meetings vs. Webinars

A meeting is a Zoom event where one person is the host and all other participants generally have equal footing. The host can share hosting responsibilities with other participants. Any participant can share their screen, subject to the host's security settings. A webinar, on the other hand, is a more controlled environment, where hosts, co-hosts, and panelists share audio, video, or screen with participants whose interaction is limited to features like polling and Q&A. For additional detail, visit What's a Zoom Meeting? What's a Zoom Webinar?

Licenses

Acceptable Use Guidelines

Each Zoom host and participant is expected to read and adhere to Zoom's Terms of Service and Acceptable Use Guidelines at all times when using their Zoom account, as well as Cornell's University Policy 5.1 Responsible Use of Information Technology Resources.

Zoom hosts and participants...

Zoom hosts should...

  • Must not share recordings (video or audio), transcriptions, or machine-generated materials from Zoom meetings that may contain confidential or restricted information.
  • Must not record, share, or store recordings, transcripts, or machine-generated summaries that involve discussion of confidential or sensitive information, such as: 
    • high-risk or regulated data (e.g., personnel information, social security number, credit or debit card numbers, driver’s license number, visa or passport number, bank account number, personal health-related information, personal financial information, education records (FERPA), personally identifiable information (PII), etc.); 
    • privileged legal matters; 
    • or other confidential or sensitive information (e.g. personnel matters, security matters, protected research information, birth dates). 
  • Must not share links to meetings that include confidential or restricted discussion or information on social media or other online public forums, particularly a link that includes the passcode embedded. Only distribute meeting links to specific individuals who should attend.
  • Review Zoom account settings in detail before use. Understand the available recording, transcription, machine-generated content, and other features, and be aware of all content you will be creating.
  • Actively inform participants whenever recordings, transcripts, or AI tools have been turned on. Respect the wishes of participants who request disabling these tools.
  • Know how to handle unwanted AI assistants or bots that may try to join meetings you host. See Strategies to Block AI Bots from Zoom Sessions for more details.
  • Know how to reduce the odds of unwanted attendees (“Zoombombers”) and how to remove them from a meeting. This is particularly important in meetings discussing sensitive or confidential information. These measures include an understanding of how to require participants to authenticate when joining, how to use the meeting waiting room, how to lock a meeting, and how to remove a participant from a meeting. 

    Recommendations for Zoom security settings can be found at Checklist: Keep Your Zoom Meeting Secure.

 

Get Zoom Help

Request support using the Zoom service support form.

 

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