We strongly recommend that you work with your Cornell Workspace (formerly G Suite) email using Google's web interface at gsuite.cornell.edu. This method requires no setup and, as long as you keep your browser up to date, will require no maintenance on your part. We recognize that some users may…

Cornell students, faculty, staff, and visitors from other eduroam-participating institutions, should use eduroam to securely connect to the internet. Welcome to the Cornell campus. To access the internet, you must register to use the Cornell-Visitor network. Follow the steps below.

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To use CU VPN with Cornell campus networks and services, you must use the Cisco AnyConnect VPN software. Built-in Windows and macOS software will not work. Supported operating systems: Windows 10 macOS, the current version and the two previous versions iPhone and iPod Touch (…

Apple: The AnyConnect mobile client is available for free from the Apple App Store. Android: The AnyConnect mobile client is available for free from the Google Play Store. Install and Configure Install the AnyConnect client app. Open the AnyConnect app. If you see a message asking if you…

When an iOS device is configured with an Office 365 Exchange account, the sync relationship is between the iOS device and the Exchange server. Your iOS device is not being synced with your computer, and that's the way you want it to stay.  If you change your configuration to enable syncing,…

If your mobile device uses both the RingCentral app and the two-step authentication app (DUO), it may not be clear how to complete the login process. Follow these steps.

User Experience When adding a Cornell.edu exchange account on your iOS device, you see the following warning: "Adding an Exchange account will allow the Exchange administrator to remotely manage your device. The administrator may collect personal data, add/remove accounts and restrictions, list,…

We recommend that you use Microsoft's Outlook App for iOS rather than iOS's native app. See Microsoft's Outlook App for iOS Mobile support page for download and setup instructions.

Office 365 Applications and Mobile Apps You will rarely, if ever, need to authenticate with Two-Step Login when you use an app on your computer or mobile device to access Office 365. You might be prompted when you install a fresh copy of the software.

OneDrive, part of your Cornell faculty, student, or staff Microsoft account, provides cloud storage for all your important documents, connected with the Microsoft apps many of us use every day. Your files are protected from the risk of damage to your devices, and they’re available anytime through…

Keep Zoom meetings and webinars private and safe from unwanted attendees and Zoombombing and learn about Strategies to Block AI Bots from Zoom Sessions. Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses.

Cornell Students, Faculty, Staff, and Affiliates Use Eduroam for secure wi-fi connection on campus. (You must use eduroam to comply with Policy 5.10, Information Security.)

Skillsoft provides thousands of courses, videos, ebooks, and audiobooks at no fee for active Cornell students, faculty, and staff. Topics include Career Development, IT Skills, Analyst Research, Business Skills, Compliance, Engineering, Government, Well-being, Certification, and more. You can…

BeyondTrust Remote Support (formerly known as Bomgar) is Cornell's remote assistance tool. Remote assistance allows a Cornell technical support provider (TSP) to access an end-user's computer in order to resolve a problem without having to talk the user through often elaborate or…