Latest News
Discuss the Future of Documentation in August Service Management SIG Meeting
Join the August 19, 2026 Service Management SIG for an interactive discussion on knowledge management at Cornell. Share your ideas and help inform future efforts to improve knowledge sharing, collaboration, and support across teams.
New Zoom Web Portal Interface Becomes Only Option August 13, 2026
Starting August 13, 2026, the new Zoom web portal interface will become the only option as the legacy interface is retired.
Travel Security Alert: Hotel Wi-Fi Networks Targeted for Cybercrime
When traveling, use your cellular data rather than hotel and conference Wi-Fi. Microsoft and Western intelligence agencies report that espionage groups, believed to be connected to Russia's Foreign Intelligence Service (SVR), are targeting and compromising hotel and conference Wi-Fi networks around the world.
IT Security Special Interest Group (SIG) Hosts Ice Cream Social
The IT Security SIG invites you to the 5th annual IT Security Office Ice Cream Social. Please join us Wednesday, August 12, 10:30am-12pm between Stocking and Wing Halls, near the Dairy Bar.
Switch from Box Sync to Box Drive Before December 2026
Box has announced that Box Sync will no longer be supported beginning in December 2026. While files will still be available on Box.com, and on desktop after installing Box Drive, anyone who uses Box Sync should transition to Box Drive now to avoid service interruptions.
Technical Support Chatbot in Team Dynamix App Launches August 4, 2026
A new Ask Big Red Technical Support Chatbot launches in TeamDynamix on August 4, 2026. Designed for IT professionals, the chatbot provides technical support guidance directly within TeamDynamix and will initially be available through the CIT-Technician v2 dashboard.
When Plans Change: Lessons in Adaptability and Service
Decades of Cornell volunteer service helped Robert Talda strengthen his leadership, communication, and customer service skills in Information Technology.
Zoom Changes Add Webinars to Most Employee Accounts
Starting July 10, 2026, changes to the Zoom licensing structure changed slightly. Zoom accounts at Cornell now include Essentials (for faculty, staff, academic, temporary, exception, and affiliate employment classifications) and Student (for students and anyone not in the Essentials category).
Preview the New Look for Zoom on the Web
Take the opportunity to preview changes to the Zoom interface on the web, which Zoom will implement at the end of August.