Latest News
New AI Tools Enhance TeamDynamix Ticket Handling
New AI-powered capabilities in TeamDynamix will help IT at Cornell support teams streamline ticket management, identify relevant resources, and accelerate issue resolution.
Stay Safe Online All Year Long
This October we learned simple but powerful actions you can take to stay safe online. You don’t need to know how all the scams work. You don’t need expensive tools, and you don't need to be an expert. You can do your part by taking five simple actions today.
Building a Culture of Continuous Improvement
As change accelerates across the university, continuous improvement is becoming an essential skill. Learn how CEMI is helping Cornell build the mindset and practices needed to adapt, learn, and improve over time.
We Asked. IT Staff Responded. Here's What We Learned.
The response to IT's Culture, Community, and Engagement Survey was extraordinary. With 376 participants and 244 written comments, staff provided candid feedback on what's working well, where challenges remain, and how IT at Cornell can continue to grow, improve, and better support its people.
Preparing Cornell for the Next Generation of Research
As AI and data-intensive research reshape the research landscape, Cornell is exploring how a more coordinated research computing model can help prepare for the next generation of discovery.
No New Qualtrics Legacy Results-Reports Starting November 1, 2026
Starting November 1, 2026, it will no longer be possible to create new Legacy Results-Reports or custom pages for either existing or new survey projects.
From a Giant Company to Size 12 Font: Scams Come in All Sizes
Think you’d spot a scam right away? Cybercriminals are getting better at making fake emails, links, and messages look real, sometimes by changing just a single character. Find out how homoglyph scams work and what you can do to safeguard your information.
Cornell Library Innovation Week Turns Everyday Challenges into Practical Solutions
Since 2024, Cornell Library IT has set aside a week each year dedicated solely to innovation and education, giving staff time away from scheduled work to pursue projects of their choosing. At this year’s Show-n-Tell, staff demonstrated projects ranging from early proofs of concept to a working connection supporting the university’s move from Tableau to Power BI. The demonstrations focused on familiar problems: too many clicks, scattered information, and troubleshooting that takes time away from other work.
Reminder: Complete the AWS skills training assessment by October 30
The IT Workforce Readiness implementation team is partnering with AWS Training and Certification to launch a cloud skills development program with 150 free, one-year AWS Skill Builder licenses.
Social Engineering – hacking you, not your computer
Social engineering attacks exploit human behavior instead of computer loopholes: the target is you not your computer. Learn how criminals use specific techniques to steal your login credentials.