SecureW2 provides a selection of help guides if you need more assistance setting up Eduroam on your device. It provides resources for:

Artificial intelligence (AI) is a long-established research and scholarly pursuit at Cornell, and with generative AI, everyone in the community has new opportunities to explore AI.

One of the broadest layers of defense against attacks by bad actors on Cornell's digital resources is the awareness and reporting of suspicious activity by the university’s students, faculty, staff, and alumni.

For years, Cornell community members have continually helped strengthen the layers of security protecting the university's digital resources by forwarding suspicious email messages to the IT Security Office. To make it even easier for customers to notify us of potential threats, we are introducing…

Check Your Current Storage Starting February 19, 2024, most Box accounts have a quota of 25 GB of storage. (Larger accounts have a quota set above their current storage amount on that date.) If your account reaches its storage limit, Box won't allow you to upload or create files until space is…

On February 19, 2024 storage caps were placed on Box and Microsoft 365 cloud storage services. This reflects similar limits added to Cornell Google Workspace accounts in 2022. Individual Cloud Storage We encourage you to practice good data management and remove files you no longer need. 

You can now get to your Cornell Microsoft online files more quickly at microsoft365.cornell.edu. This new shortcut takes you directly to Microsoft Home, which provides ready access to documents you've saved online or that have been shared to you through Teams or other Microsoft services. It…

If you recently lost access to Cornell Google Workspace, but you still need to move data (email and files), you can request a seven day grace period to temporarily regain access. You will not be able to request another grace period. You Still Have Access to Your Cornell Email Alumni can access…

If you collaborate on documents stored in Cornell Google services like Google Drive, check to make sure that nothing you need was shared by someone who has left the university.

If you are looking for information about what to do if your Google Workspace account was deactivated in November, but you still need to download data, please see the Google Account Deactivation page.

The Microsoft 365 Home page was recently updated to make it faster and easier to find the files you and your collaborators are working with. It has a Recommended section that lets you know about activity you may want to be aware of. It includes files you've recently shared, files that…

A new, faster Teams app will soon be available. New Teams will also streamline and focus the look and feel of notifications, search, messages, and meetings. When it becomes available, estimated sometime in November 2023, it will be possible to try it by flipping a toggle in Teams, then switch back…

Watch out for fake job offers. Scammers are contacting Cornell students, pretending to be professors offering part-time research and administrative jobs. Students who apply end up losing their own money through fraudulent banking transactions. Be suspicious if a listing: Asks for your bank…

How the Search Works (OR operator) By default when you put in several words, the search engine looks on IT@Cornell for pages that have any of those words in them. If you search for Microsoft office the results will show if they have the word Microsoft OR office in them.

Cornell's Microsoft OneDrive file storage and collaboration service has experienced major improvements in speed, organization, and personalization. OneDrive is integrated with Microsoft Teams and other Microsoft 365 services, and can be accessed through Microsoft Office apps or directly at onedrive…

The Strategic Storage Initiative, launched in 2021, continues its efforts to provide services that meet Cornell's storage needs in a financially sustainable manner. Over its history, the project has implemented processes that help manage storage use. These include:

The updated IT@Cornell website (it.cornell.edu) went live after the close of business hours on Monday, September 25, 2023. The launch concludes the new site project, which began late in 2022. The new version of the website runs on Drupal 9, a supported version of the web platform that brings…

Ben Maddox, the chief academic technology officer at New York University, has been named chief information officer for the Ithaca campus and Cornell Tech. He will begin his new role November 6, 2023. As CIO for the Ithaca campus and Cornell Tech, Ben Maddox will create a more agile and innovative…

HTML-Formatted Email HTML formatted email is the default for most email clients, including Outlook on the Web. Sending email to a non-Cornell address Your URLs will not be formatted by Safe Links when you send an email.