What browser should I use to open Appspace?Appspace is officially supported on the current versions of Chrome, Firefox, Safari (in macOS), and Edge (in Windows). In practical use, Cornell users have found the fewest issues when using Chrome.

RingCentral phone accounts are assigned upon request to individual employees. Logging into a RingCentral account to make or receive calls or manage voice mail messages requires the individual's NetID and authentication credentials.

Previously, suspicious emails were reported either by forwarding them to the IT Security Office or by using a third‑party tool called PhishAlarm. Forwarding messages could result in unnecessary replies, and PhishAlarm will be retired in support of Resilient Cornell goals. This spring, Cornell…

Add or Remove CrashPlan End-Users

Add or Remove a Device on CrashPlan

Navigate the CrashPlan Admin ConsoleUse the CrashPlan Admin Console to view, manage, monitor, and configure CrashPlan environments.

Consider consulting your local IT Service Group before modifying CrashPlan settings.

Install CrashPlan on Linux

Transcript: The full transcript for this video is available on YouTube in the description area. View the video and transcript on YouTube. 

In the first video, instructions for changing the date of the archive to an earlier version can be found at approximately the 1:30 mark in the transcript.How to Find and Restore Your Data from Different Dates with CrashPlan

CITSG-supported faculty and staff can submit a request using our online form.

Use CrashPlan to transfer files from an old device to the new one, move the backup, and update backup settings.

Defining a “Sensitive System” Logging in to the Cornell Library system to request an interlibrary loan isn’t the same as accessing Workday to change your direct deposit information. One resource contains low-risk data and the other high-risk data. 

Software RequestsA small number of applications may already be available to you on your device via Software Center (Windows) or Self Service (Mac).

CITSG recommends standard device models to streamline your deployment process.

CITSG-supported faculty and staff can submit a request using our online form.

The use of RingCentral conversational SMS text exchanges implies consent between the sender and the recipient. However, industry standards still require opt-out solutions. Cornell University only offers RingCentral conversational SMS services to support correspondence related to work processes…

A basic Microsoft Planner application is included in Cornell University's Microsoft 365 license, available to students, staff, and faculty. 

Microsoft 365 Copilot is reaching the conclusion of a pilot program at Cornell. CIT will publish a news announcement once it opens to a university-wide subscription for faculty and staff.