What browser should I use to open Appspace?Appspace is officially supported on the current versions of Chrome, Firefox, Safari (in macOS), and Edge (in Windows). In practical use, Cornell users have found the fewest issues when using Chrome.

Apple Computer Hardware Repair Apple warranty computer hardware repair and parts quotes from the Computer Hardware Repair Team may be requested by any Cornell technical support provider (TSP), Staff Member, Faculty, or Student with a business or personal use Apple Computer. Personal Apple…

Dell Computer Hardware RepairDell warranty hardware repair and parts quotes from the Computer Hardware Repair Team may only be requested by a department's technical support provider (TSP). Faculty and staff should contact their department TSP for help with computer problems.TSP…

On Friday, September 27, 2024, at 9pm, through Sunday, September 29, 2024, on or before 12pm, PeopleSoft Campus Solutions will be unavailable while it is upgraded to the latest PeopleTools 8.60.15 version, Oracle PUM Image 32 application updates, and the latest Pathlock (formerly Appsian) release…

As the Cornell Experience Modernization Initiative (CEMI) project moves forward, the Huron Consulting Group's key observations and work products will be published in this Cornell NetID and CWID login-restricted page.

Since so many Cornell employees have moved to work from home or hybrid we have seen a large increase in pet hair, dander and dirt inside computers that were brought in for repair. Cleaning dust, dirt and germs out and off of your computer is important for several reasons:Health and Hygiene:

Starting September 15, 2024, temporary and affiliated Cornell employees who previously had been granted rights to install Microsoft Office desktop applications will be affected by a change Microsoft has made to their licensing.The terms for these employees’ licenses will now grant access to…

OverviewDigital instructional tools have become increasingly utilized at Cornell, whether for primary content delivery (online courses), supplemental course material, meetings, or remote consultations. Individual units and departments have implemented a variety of tools and platforms to support…

Cornell launched Secure Connect as Cornell’s passkey service. It only takes a few minutes to register your device and start using the most secure form of account protection available.

The scenario: you’re flying to an Educause conference and working on your session presentation, only you need to grab just one more piece of data from your Cornell Box account. So you hop onto the airline’s free WIFI service and find what you need. You’re on a plane, 40,000 feet in the…

By now you’re quite familiar with the two-chime notification of Two-Step Login, that extra security step that helps protect your NetID. Log in to a service, “ba-ding!” grab your phone, push the green button and away you go. But sometimes you reach for your phone, and it’s still on the counter at…

Smartsheet will give a significant discount to its service if at least 300 current or new subscribers choose the Enterprise version. The discounted cost is $396 (regular $654), a nearly 40% savings. There are nearly 400 active Smartsheet licenses at Cornell, so the university can easily meet…

The Software Development Special Interest Group (SD-SIG) will meet on Thursday July 25 at 10:30 AM over zoom. This month’s meeting highlights a round table discussion where we’ll talk about:

When entering into a contract with a vendor for digital products or services, the products or end product of the service must comply with Cornell's Policy 5.12, Web Accessibility Standards. The following language can serve as a template:

At the end of May a single individual’s compromised password snowballed into an avalanche of stolen login credentials for some major corporations.One person.Nationwide impact.Even though this did not happen at Cornell, this breach could cause problems on our campus. Take some easy steps today to…

On May 29, 2024, Chief Information Officer Ben Maddox is hosting a free, all-day symposium where faculty, staff, researchers, and students from the New York campuses can share ideas for using artificial intelligence tools in teaching, learning, research, and daily tasks.

Register to join us online by noon on Tuesday, May 28. In-person registration closed on May 17, 2024. Links to the recordings can be shared with faculty, staff, students, and researchers who missed the registration deadlines.

Faculty, staff, researchers, and students are all invited to participate in a series of events where they can explore new technologies with their IT and ITS partners across campuses and focus areas.

SecureW2 provides a selection of help guides if you need more assistance setting up Eduroam on your device. It provides resources for:

The Avaya telephone system and its related services will be retired next year on May 15, 2025. On that date, Avaya will no longer be supported on the Ithaca campus. Why now? The successful progression with our RingCentral migration along with concerns regarding the aging Avaya…