Get help with Cornell's IT services
The IT Service Desk can answer your questions about Cornell's IT services, help you troubleshoot, report issues that you're seeing, and more.
Think a service might be broken? Check the IT Alerts page.
Ways to Contact
See the list on the right side. On a tablet or smartphone? Scroll down.
8am-6pm (Eastern Time)
- To chat, type your question in the Ask Big Red window.
- If the chat window is not open, click the chat icon in the lower right corner of the page.
If Ask Big Red cannot answer your question, type
live agentto speak to a representative during business hours.
Network Status Monitoring 6am-6pm (Eastern Time), Monday-Friday