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To submit a Web Print job:Log in to the CU Print Portal, then click the Web Print link in the navigation menu.  The front page contains a list of active and recently…

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CU Print
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Printing

There are three directories available.Enterprise Directory is the main directory for looking up user information.Active Directory (AD) is the central internal directory for authentication and…

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Active Directory Management
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Basics

Deleted Teams Channels are restorable for 30 days and can be restored by team owners. To restore a Channel that was previously deleted:Click on the three dots (. . .) next to your Team’s name,…

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Microsoft Teams
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Core Features

The next time your technology isn't working the way you need it to, try a few quick steps to get it working again. You won't always be able to skip a call or ticket to the IT Service Desk, but you'd…

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Get Help
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Tech Tips

The world of Information Technology (IT) is jam-packed with jargon. Here are some good-to-know terms that will help you follow IT@Cornell articles more easily, describe issues to the IT Service Desk…

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Get Help
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Tech Tips

Using ListsStart with the Microsoft documentation to learn how to create, delete, change, manage metadata, and manages lists and libraries.Microsoft has additional documentation about applying a…

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Office 365 Productivity Bundle
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Teams, SharePoint

Find the site branding options under Settings in the top right corner of your SharePoint site. (You may need to click on your profile card to find the gear icon.) You can use the site branding…

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SharePoint
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Using SharePoint

When you graduate or leave Cornell, you may receive a notification that Microsoft services are ending. A list in Microsoft 365 details the different apps Microsoft offers.To review the list,Go to…

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Office 365 Productivity Bundle
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Additional Software

All Cornell Qualtrics accounts have a limit for how many emails they can send over the history of the account. This limit applies to all email sent by Qualtrics' systems, including through the…

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Qualtrics (Survey Tool)
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Using Qualtrics

Cornell alumni have 5 GB of storage space in their Cornell Google account. If you forward your email elsewhere or would like to, and want to make sure you never go over your quota in Google, you can…

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Cornell Google Workspace for Students
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Using Google Workspace (students)

DefinitionsA RACI chart is a type of responsibility matrix where relevant roles are defined on one axis, and tasks and deliverables (or decisions, depending on context) are…

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IT Service Management Program
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Roles and Responsibilities

Register a Cornell DeviceStep-by-Step The Beyond Identity Authenticator software is required to use passkeys at Cornell. You should not need to install the Beyond Identity software manually. It will…

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Secure Connect
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Get Started

AI Note-taking tools can help meeting organizers summarize and share information, but it is up to individuals to configure them properly. Respect the privacy of other attendees, your meeting…

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Cornell Google Workspace for Faculty and Staff, Cornell Google Workspace for Students, Microsoft Teams, Zoom
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Guidelines and Recommendations, Manage Meetings & Webinars, Troubleshooting

The information here describes Enterprise Architecture on the Ithaca campus. Future alignment with Weill Cornell is expected.AdministrationThe Cornell Experience Modernization Initiative (CEMI)…

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Information Technology Governance
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IT Governance Overview

IntroductionThis agreement aims to ensure employees understand the obligations and responsibilities that come with access to and use of university information. Employees may only use university…

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IT Policies, Procedures, and Practices
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Skills for Project ManagersThese online lessons are available for free through LinkedIn or Skillsoft. You will need to log in to access the material. (Note that the videos will open in a new window…

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Organizational Change Management
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The daily digest for Viva Engage announcements is often long, so many recipients don’t realize they have an Unsubscribe option at the very end of that list.Unsubscribe via Email LinkThe fastest way…

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Viva Engage
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Inspire Your Team, Every Step of the Way As a leader, you have the power to guide your team through change with clarity and compassion. Your influence can foster resilience, spark innovation,…

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Organizational Change Management
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The simple act of pronouncing a colleague, executive, teacher, or student’s name can build trust and foster a sense of belonging and acceptance. Correctly speaking “Siobhan,” “Xin,” or “Helena” the…

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Microsoft Outlook, Microsoft Teams, Office 365 Productivity Bundle
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Office Online, Teams, Core Features

Internal OfferingsThe Custom Development Web Accessibility team offers a range of in-house instructor-led training. Training sessions range from 1 to 2 hours and include topics such as:Web…

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Faculty, IT Professionals, Staff, Students
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Web Accessibility
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Training

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