The current Marketing Cloud roll-out schedule has been carefully developed through collaborative discussions with units across campus. We have taken into consideration multiple factors including:…
Salesforce Marketing Cloud is an integrated multi-channel communication and marketing platform that will allow Cornell to send relevant content to the right audiences at the right time using the…
Email Campaign InventoryList all your current email campaigns, then for each one:Categorize each of your current campaigns (e.g., newsletter, event promotion, announcement).Record the sending…
OverviewThis software program is administered by Microsoft and provides various pieces of Microsoft software for educational or instructional use. There are no fees for using this software.…
CIT will be piloting the Online Archive mailbox feature to CIT and some campus IT staff during the early part of 2025. It is anticipated that the feature will be available to the general Cornell…
Lyris: Students, staff, and faculty can create and use one or more e-lists. E-lists are a good choice if you'll email these same individuals many times, and they're not all at Cornell.CornellAD…
Regularly check files stored in collaboration services like Microsoft 365, Google Workspace, and Box to make sure that:You have the right level of sharing on your files, and access is only extended…
Terms of Service for SMS and Text MessagingCornell University community members who opt-in to receive SMS and text messages from applications including RingCentral should be aware of the following…
When the CU Print client is installed and configured without pointing to the correct server, users will get the following window when first attempting to connect: This can occur…
Your Cornell NetID is a string of alphanumeric characters based on your name followed by a number. It allows you to access non-public Cornell services and resources.Check Your Email AddressUsually…
RegistrationRegistration is closed. This event was open to all Cornell-affiliated community members including Ithaca, Weill, and Cornell Tech campus staff, faculty, students, and researchers.Event…
Join us on Wednesday, January 22, 2025, for the AI Innovation Lab Demo Day! A cohort of visionary students and campus collaborators will showcase how generative AI unlocked new opportunities…
If you attempt to send thousands of email invitations at once using the Qualtrics mailer, you may receive an error message that says your weekly email limit has been reached and you should try again…
NOTE: Microsoft 365 Copilot is currently under review and not yet available at Cornell. However, a file you save today may be visible when more AI tools become available to campus. Take time to…
This information is intended for IT support professionals. End-users should contact local IT administrators about obtaining and using Microsoft 365 Desktop programs.Microsoft consolidated their…
Free Up Disk Space on a Windows ComputerCheck Storage Usage and Delete FilesFrom the Start (windows icon) menu, select Settings.Select System from the menu on the left, then Storage from the menu in…
Potential CausesIf you are trying to reduce your Cornell Google storage and are seeing a large amount in "Other," it may be due to one of several causes.System files and caches: These are files…
When you delete media in Video on Demand, it is automatically put into the Recycle Bin for 30 days, after which time it is permanently deleted. During that 30-day retention period, however, you…
Overview Due to new pricing structures imposed by Google, universities no longer have access to free unlimited storage. As a result, all alumni accounts must be reduced below 5 GB on a rolling…
Learn about the Cornell rollout of Duo Verified Push in IT News!Duo Verified Push is an additional step in the Two-Step Login process that makes your credentials, data, and site access more secure.…