FY26 Device Replacement Process

Here’s what to expect:

• Recommend a Replacement: Based on your current device, we’ll suggest a suitable replacement.
• Gather Your Preferences: Your manager will collect your preferred model and technical specifications.
• Confirm Your Working Location: To ensure accurate delivery and setup support.
• Purchase Ticket Creation: We’ll handle the creation of the purchase request for you.
• Deployment Coordination: Once your new device arrives, a technician will reach out to you to schedule the deployment.

New Hire Device Request Process

Here’s what to expect:

• We require the following details to begin the request:
  • NetID
  • Requested model (selected from standard configuration options)
  • Start date
  • Address (if the user will be working off campus)
  • Any additional accessories
  • Purchase account number
• Order Notification: The manager will be notified once the computer has been ordered.
• Deployment Coordination: When the device arrives, both the user and the manager will be contacted to coordinate deployment.