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Upgrade DetailsPeopleSoft Campus Solutions will be upgraded from September 27-29, 2024, to the latest: PeopleTools 8.60.15 versionOracle PUM Image 32 applicationPathlock (formerly Appsian)…

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PeopleSoft
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Administrative Tasks

You may encounter an issue when attempting to access the LastPass vault on a Chrome browser. If authentication is successful, but then;You immediately receive a "Logging you out of LastPass" message,…

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Secure Password Management
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Troubleshooting

Dashboard Use the Time Frame and Vendor dropdown menus to choose the data displayed in the embedded dashboard. Clicking on a theme's bar, like Performance, will reveal the measures and…

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IT Professionals
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IT Service Management Program
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Vendors

Learn about Zoom AI Companion features!Zoom meeting hosts can create summaries of meetings, turn on a chat panel that lets you ask questions about meeting content, and create a Zoom "smart" cloud…

Related to: getting started
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Zoom
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Zoom AI Companion

As the Cornell Experience Modernization Initiative (CEMI) project moves forward, the Huron Consulting Group's key observations and work products will be published in this Cornell NetID and CWID…

Related to: CEMI
Audience:
Faculty, IT Professionals, Staff
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Cornell Experience Modernization Initiative (CEMI)
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We Get It–No Judgment: Just a Cleaner, Faster Laptop!Think of it as maintenance, not a confession. You deserve tools that work as hard as you do!We know life happens. Between coffee-fueled work…

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Faculty, IT Professionals, Staff
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Computer Hardware Repair
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Preventive Maintenance Computer Cleaning

If you're responsible for onboarding contractors or consultants, feel free to use the contractor onboarding checklist.This process should be initiated several weeks out from the contractor's start…

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Managing Vendors and Consultants
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Procedures for CIT

As a leading university in the nation and the world, Cornell needs technology services that enable our community to meet our ambitious goals. The Cornell Experience Modernization Initiative (…

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Collaboration Tools, Cornell Experience Modernization Initiative (CEMI), Faculty, IT Partners and Stakeholders, IT Professionals, Staff, Students
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IT Committees

Microsoft 365 Groups and Teams that have no activity for a year or more, and whose owners do not respond to warning notices, are deleted. Any activity in the Group or Team from any member within…

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Microsoft Document Storage, Microsoft Teams, SharePoint
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Guidelines and Recommendations, Microsoft Teams Storage, SharePoint Storage

Get started with Zoom’s AI Companion featuresEasily summarize meetings, share the summaries with others, let participants ask Zoom in-meeting questions about what has already happened, and create…

Related to: getting started
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Zoom
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Zoom AI Companion

Microsoft Loop is available to students, staff, and faculty. With Microsoft Loop you can: Manage your next project in the app and bring all the relevant content, context, and…

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Office 365 Productivity Bundle
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Additional Software

Before starting this process, decide on the destination for the copy of your OneNote notebook.If the notebook will be only for your use, copy it to your OneDrive.If it will be a shared notebook, use…

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Microsoft Teams
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Extend Teams with Apps and Integrations

Starting September 15, 2024, temporary and affiliated Cornell employees who previously had been granted rights to install Microsoft Office desktop applications will be affected by a change Microsoft…

Related to: software licensing
Audience:
IT Professionals, Staff
Related Services:
Email @ Cornell, Office 365 Productivity Bundle
Topics:
Office Online, Troubleshooting

Beginning in Fall of 2024, Campus Solutions will be upgraded and include a few changes to its look and feel.Updated Page HeaderThe Header bar has a new look.Old Header New Header Here is an…

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PeopleSoft
Topics:
Administrative Tasks

Purpose of Attributes and Custom Fields Note: Only admins have permission to edit or modify forms for attributes and custom fields.  In TeamDynamix, we have the option to create and add…

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TeamDynamix
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TDAdmin

Note: These steps are only applicable to those with permission to create and edit knowledge base articles. Adding a Table to a KB Article Before manually editing a table, we should go over how to…

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TeamDynamix
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Basics

Cornell launched Secure Connect as Cornell’s passkey service. It only takes a few minutes to register your device and start using the most secure form of account protection available.A passkey…

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Faculty, IT Professionals, Staff
Related Services:
Secure Connect
Topics:
Privacy, Using Secure Connect

Please see the most recent information about this global issue. No Systems or Windows Zoom rooms reported down as of 9:00am ET, Thursday, July 25, 2024.

Related to: CrowdStrike
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Endpoint Management Tools, IT Professionals, Staff, Students
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Windows

These instructions are for use by Technical Support Providers and will be updated if more information becomes available. NOTE: for individual desktops, administrative access is required to use…

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Endpoint Management Tools
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Troubleshooting

Why Create or Modify a Service Form? Important: You must have admin permissions to create a form and update its settings. There are situations where departments need to create a form for users who…

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TeamDynamix
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TDNext

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