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Collaborating Within the Cornell Community At Cornell, there are two instances of Teams. One includes Ithaca and Cornell Tech, and the other includes Weill Cornell Medicine (WCM) and Weill Cornell…

Related to: collaboration
Audience:
Faculty, IT Professionals, Staff
Related Services:
Microsoft Teams
Topics:
Guidelines and Recommendations

“Whaling” is a sophisticated form of phishing that targets an organization's top leaders. It uses clever social engineering and generative artificial intelligence to look like it’s from people you…

Related to: phishing
Audience:
Faculty, IT Professionals, Staff, Students
Related Services:
Faculty, Security & Policy, Staff
Topics:
Use Email Safely, Remote

December 2023.  This is meant to be a set of dynamic documents that any member of the Communications & Documentation team updates or edits as appropriate. Conversations about content…

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Audience:
Related Services:
IT@Cornell Site Management
Topics:
Styles (Website), A Site User Manual, Style Guide (Usage)

On November 13, 2023, Go-Live will occur for Industrial Hygiene, the final stage of the five-year project to implement Cority at Cornell. Go-Live for Industrial Hygiene will be followed by a final…

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Audience:
Related Services:
Cority
Topics:
Project Updates

I have my old deviceIn this situation, you have your old device as well as your new device.Add your new device to Secure Connect using the Add Another Device to Secure Connect instructions.…

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Audience:
Faculty, IT Professionals, Staff
Related Services:
Secure Connect
Topics:
Using Secure Connect

If you are getting a new computer, use the instructions at Change Devices Using Secure Connect instead.To Delete a Passkey On Your DeviceOpen the Beyond Identity software.Select the existing passkey…

Related to: passwordless
Audience:
Faculty, IT Professionals, Staff
Related Services:
Secure Connect
Topics:
Using Secure Connect

 Before you begin, make sure that your new device has Beyond Identity already installed – this will save you some time. (See Step 1 on this page if you’re unsure.)First: go to…

Related to: passwordless
Audience:
Faculty, IT Professionals, Staff
Related Services:
Secure Connect
Topics:
Using Secure Connect

Microsoft Copilot Basic is a university-wide “private” version of ChatGPT and Dall-E that enables faculty, staff, and students to experiment with generative AI text, image, and coding tools without…

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Audience:
Related Services:
Microsoft Copilot Basic
Topics:
Use Copilot Chat

Definitions Impacted by change The individual will need to make an adjustment to their daily workflow (e.g., Two-Step Login implementation). Blindsided When an…

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Audience:
Related Services:
IT@Cornell Site Management
Topics:
Content, Notifications

Approvals is a native Teams application that lets you create, manage, and share approval requests and sign-offs. You can quickly start an approval flow from the same place you send a chat, have a…

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Audience:
Related Services:
Microsoft Teams
Topics:
Extend Teams with Apps and Integrations

If you need to replace the device you use with Secure Connect, contact your local IT Support Group. You must have access to both devices in order to add Secure Connect to your new hardware.

Related to: passwordless
Audience:
Faculty, IT Professionals, Staff
Related Services:
Secure Connect
Topics:
Technical Requirements

What Vended Products Need a ReviewUnder University Policy 5.12, all vended products used at Cornell should meet the current Web Content Accessibility Guidelines standard. This means all vended…

Related to: web accessibility
Audience:
Faculty, IT Professionals, Staff
Related Services:
Web Accessibility
Topics:
Resources

About the Recovery Email AddressSetting a recovery email address lets you receive an email with a special link to recover access to secure Cornell services without needing to contact the Cornell IT…

Related to: reset password
Audience:
Related Services:
NetIDs, Security & Policy
Topics:
NetID Passwords

The retention or deletion of files in Microsoft 365 is tied to status of either:  Their owner, in the case of files owned by an individual account, even if they have been collaborated to…

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Audience:
Related Services:
Microsoft Document Storage, Microsoft Teams, SharePoint
Topics:
Microsoft Teams Storage, SharePoint Storage, OneDrive Storage

Watch out for fake job offers. Scammers are contacting Cornell students, pretending to be professors offering part-time research and administrative jobs. Students who apply end up losing their own…

Related to: student employee
Audience:
Students
Related Services:
Security & Policy
Topics:
Use Email Safely

How the Search Works (OR operator)By default when you put in several words, the search engine looks on IT@Cornell for pages that have any of those words in them. If you search for Microsoft office…

Related to: search tips
Audience:
Alumni, Faculty, IT Professionals, Staff, Students, Visitors
Related Services:
About IT@Cornell, Get Help, IT@Cornell Site Management
Topics:
Additional Support Options, Content

The Outlook desktop application is in the process of being updated to a “New” version. Details about this change can be found in the Microsoft announcement. Some users find, after software updates,…

Related to:
Audience:
IT Professionals
Related Services:
Microsoft Outlook, Outlook for Mac, Outlook for Windows
Topics:
Troubleshooting, Clients (Apps)

The "Instant Restore" feature is available for Duo accounts used for Cornell Two-Step Login for both iOS and Android devices.Before you can use Duo Restore to restore your Two-Step Login…

Related to: Duo
Audience:
Related Services:
Two-Step Login
Topics:
Manage Devices, Troubleshooting

Phishing scams are more common now than ever before and have evolved well beyond the insincere pleas of imaginary displaced royalty hoping you’ll open a bank account for them. These days you may find…

Related to: phishing
Audience:
Related Services:
National Cybersecurity Awareness Month
Topics:
NCSAM Topics

"My Drive" is For You - Not For Projects In a shared project, it is common for people to share content in someone's personal Cornell Google Drive. With all of the information in one location,…

Related to: GSuite
Audience:
Faculty, IT Professionals
Related Services:
Cornell Google Workspace for Faculty and Staff, File Storage at Cornell
Topics:
Using Google Workspace (faculty/staff)

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