Microsoft 365 Groups and Teams that have no activity for a year or more, and whose owners do not respond to warning notices, are deleted. Any activity in the Group or Team from any member within…
When a Microsoft 365 account that collaborated a file with you is deleted, the file will go into read-only mode, and then eventually will be deleted. Using the following approaches will help ensure…
Get started with Zoom’s AI Companion featuresEasily summarize meetings, share the summaries with others, let participants ask Zoom in-meeting questions about what has already happened, and create…
Microsoft Loop is available to students, staff, and faculty. With Microsoft Loop you can: Manage your next project in the app and bring all the relevant content, context, and…
Use these instructions if you want to copy your Notebook to another Cornell account (for example, you want to use a Notebook in a Teams channel).If you are leaving Cornell and want to copy your…
Starting September 15, 2024, temporary and affiliated Cornell employees who previously had been granted rights to install Microsoft 365 desktop applications will be affected by a change Microsoft has…
Beginning in Fall of 2024, Campus Solutions will be upgraded and include a few changes to its look and feel.Updated Page HeaderThe Header bar has a new look.Old Header New Header Here is an…
Purpose of Attributes and Custom Fields Note: Only admins have permission to edit or modify forms for attributes and custom fields. In TeamDynamix, we have the option to create and add…
Note: These steps are only applicable to those with permission to create and edit knowledge base articles.Adding a Table to a KB ArticleBefore manually editing a table, we should go over how to add a…
Cornell launched Secure Connect as Cornell’s passkey service. It only takes a few minutes to register your device and start using the most secure form of account protection available.A passkey…
Please see the most recent information about this global issue. No Systems or Windows Zoom rooms reported down as of 9:00am ET, Thursday, July 25, 2024.
These instructions are for use by Technical Support Providers and will be updated if more information becomes available. NOTE: for individual desktops, administrative access is required to use…
Why Create or Modify a Service Form? Important: You must have admin permissions to create a form and update its settings. There are situations where departments need to create a form for users who…
Keep AI Companion Out of MeetingsCan I disable all AI Companion features in all meetings that I schedule (own)?Yes. Log into your Cornell Zoom Account and select Settings, then…
What Services Are Offered? Important: Make sure you are only selecting services that are marked for use with CIT - Portal. The TDX Service Catalog contains services and offerings used by non-CIT…
When deciding whether to activate AI tools to summarize or analyze Zoom meeting transcripts and cloud recordings, consider carefully whether the potential benefits of using AI Companion outweigh the…
About Smart RecordingZoom Smart Recordings can only be created from recordings in English.Smart Recording with AI companion must be enabled in the host’s Zoom account settings to use this…
Use Zoom AI Companion features with caution. To review full accuracy, privacy, and security considerations when working with Zoom AI Companion content, visit AI Companion Privacy and Security…
About Zoom AI Companion Zoom AI Companion is one of the approved Artificial Intelligence tools in use at Cornell.AI Companion can:create an automated summary of a meeting, which hosts can…
Purpose of Ticket NotificationsHaving tickets properly set up in TDX is essential so that you can notify customers and other technicians with updates.Updating Statuses Through TicketsNote: Start on…