Internal OfferingsThe Custom Development Web Accessibility team offers a range of in-house instructor-led training. Training sessions range from 1 to 2 hours and include topics such as:Web…
This procedure describes how to delete user and computer accounts from AD. Please be absolutely sure that the accounts are not needed before deleting.Do not use the –Inactive or –InactiveFor for…
When attempting to delete a computer object, you may receive the following error:Object "Some Computer Object (cornell.edu/DelegatedObjects/SomeUnit/UnitObjects/Some OU/prefix-YourComputer)" cannot…
Primary vs. Delegated DoCIDsThere are two types of Delegation of Control (DoC) accounts (aka DoCIDs) in Quest ARS:Primary AdminsPrimary Admins are the main administrators for an OU. The OUs in this…
Simplelists InterfaceNavigation options will move and change depending on the size of the browser window on your device. Here is how the menu options change depending on the window’s size. …
Cornell is Required to Reclaim Unused LicensesDue to licensing requirements, Cornell must keep the number of Qualtrics accounts within our contractual limit by deleting unused accounts. This means:…
This information is intended to provide additional insight into how Zoom handles data generated by the AI Companion. It is based on current understanding of Zoom’s practices and policies.Cornell re-…
Your Cornell email account is connected to your status at Cornell as active faculty, student, alumni, or staff. If your connection with Cornell changes, for example by changing from student to alumni…
More information to come.For OwnersIf you need assistance with an e-list, you can submit a support request.For AdminsIf you need assistance with an e-list, send an email to the e-list's owner by…
If you had a Cornell Qualtrics account in the past, but haven't used it in years, and you encounter an error when trying to sign in, "Unable to process the request," your account may have been…
About Transcode "Flavors"When video content is uploaded to Video on Demand (VoD), it is often in a format incompatible with, or not optimized for, online streaming. To make video usable in a…
More information to come.
More information to come.
The Service Delivery Analyst (SDA) plays a key role in ensuring the delivery of high-quality IT services that meet business needs. Aligned with ITIL® 4 principles, the SDA supports the Service Value…
The governing bodies defined below play a pivotal role in aligning IT initiatives with Cornell's strategic priorities with the ultimate intent to foster innovation, to realize intended benefits, to…
One-day orientation training sessions in Prosci (said as “pro-sigh”) organizational change management are being offered to all IT staff. Learn the science behind change resistance and get…
Before you begin, prepare the small image you want to use inline in documentation:Use your graphics utility of choice to create a screen capture, and crop appropriately.Final size should be 20x20px…
The notes feature allows you and your team to:Collaborate in real time;create an agenda;take notes;add tasks. When participants are assigned a task in the meeting, they will receive an email…
The following are upcoming changes to Certified Desktop Reporting and Asset Management.April 2025On April 30, 2025, auto-population of device status in TeamDynamix (TDX) will be turned off.Device…
To create a safe space in which the Cornell community could explore change management, the Emerging Tech Dialogue: Navigating Change symposium focused on conversations rather than slide decks. Please…