If you are encountering an error, "User not authorized," when trying to sign into a Cornell Qualtrics EGA-based account, you may be able to temporarily use Qualtrics' authentication while Qualtrics…
The governing bodies defined below play a pivotal role in aligning IT initiatives with Cornell's strategic priorities with the ultimate intent to foster innovation, to realize intended benefits, to…
One-day orientation training sessions in Prosci (said as “pro-sigh”) organizational change management are being offered to all IT staff. Learn the science behind change resistance and get…
Before you begin, prepare the small image you want to use inline in documentation:Use your graphics utility of choice to create a screen capture, and crop appropriately.Final size should be 20x20px…
The notes feature allows you and your team to:Collaborate in real time;create an agenda;take notes;add tasks. When participants are assigned a task in the meeting, they will receive an email…
The following are upcoming changes to Certified Desktop Reporting and Asset Management.April 2025On April 30, 2025, auto-population of device status in TeamDynamix (TDX) will be turned off.Device…
To create a safe space in which the Cornell community could explore change management, the Emerging Tech Dialogue: Navigating Change symposium focused on conversations rather than slide decks. Please…
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How to Run the ReportIn OneDrive, click the gear icon found in top right of the Microsoft ribbon. Select OneDrive Settings. Select More settings Select Run sharing report. Choose a location to…
A practice sponsor is a senior leader responsible for championing, guiding, and enabling the success of a specific Service Management practice. This individual provides strategic oversight,…
The Service Management SIG is a monthly meeting open to all Cornell service providers, technical support providers, and those interested in learning more about service management topics.…
Update/Patch Your ComputerEnter “Windows Update Settings” in the Windows Search bar and select Windows Update Settings from the results.Alternatively, you can click on the updates icon located in…
Restricted and confidential informationIncludes but not limited to what is listed at Data Types (High Risk, Moderate Risk, Low Risk).TranscriptionTranscriptions are text records of the spoken content…
CU Print has job filters in place to ensure that the system performs optimally. However, printing delays can still occur. Here are some common causes of a print taking a long time:Complex…
Cornell's Cybersecurity Training and Attestation (ITSO 102) for faculty and staff reviews how to protect your Cornell data and systems against the latest security threats. Get Help When You Need…
Folks,The Marketing Cloud team and I are writing to share an important update regarding the implementation of Salesforce Marketing Cloud, our new enterprise mass communication and marketing system,…
If you have an AD group you keep up to date and want to sync those changes to one or more Microsoft Teams teams that you manage, you can submit a request to Link Team Membership to an Existing AD…
Basic ConceptExpanders use header tags and divs to allow you to collapse (and expand) content for compact display. The expander section starts with a <div class="expander"> HTML tag. Within…
Basic ConceptThe tabs use "List Item" HTML tags to tell the CMS how to style the content. Each <li> is a tab, with the tab title styles as an H2 that does not index under "On this page". The…
ConceptThe carousels allow communicators to insert a scrolling display of cards that link to existing content elsewhere (on IT@Cornell or external sites). One carousel can be shared among different…