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This month's publication celebrates CIT accomplishments and new directions.Spotlights  New FrontiersCheers to these team members' new directions:Richard Marisa – Retired after 39 years in…

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IT Professionals
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Recognition

Create a Mailing ListWhen creating a mailing list, you'll have the option to make the list data private. If you do not select Make data in this list private, your embedded data can be accessed…

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This month's publication kicks off the year with accomplishments, because that's just how we roll in CIT.Spotlights Can You Hear Me Now?To overhaul an aging telephone system without sacrificing…

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IT Professionals
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Recognition

Cornell’s Statler Hotel faced a critical challenge: replace an aging phone system without disrupting the personalized service that defines its AAA four-diamond reputation. The solution required more…

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RingCentral
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Admins: Add RingCentral to Your Unit, Use Cases

CITSG-supported faculty and staff can submit a request using our online form. Non-CITSG customers, please contact your local IT Support.Power Adapters   Dell USB-C AdapterApple USB-C to…

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Faculty, IT Professionals, Staff
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Central IT Service Group (CITSG) Support
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Standard Computer Bundles

Cornell made a configuration change to Lyris E-lists in January 2026 to bring posts sent by email into better alignment with DMARC security policy enforcement. E-lists that include non-“@cornell…

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Publishing ScheduleShift as needed for holidays; January 1 and July 2 were both Thursdays in 2026. Publishing on January 22 and July 23, the fourth Thursdays, still left four weeks before the next…

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IT@Cornell Site Management
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Content, A Site User Manual

Add a TopicTopics are added on a landing page of a service (or just a landing page if there's no attached service). Find them listed under Service Categories & Topics when you edit the page. You…

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A Site User Manual

This is a test page to check accessibility for embedded videos.Transcript: The full transcript for this video is available on YouTube in the description area. View the video and transcript on YouTube…

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Cornell advises against including any restricted or sensitive data or information that might be inappropriate for sharing with AI model training in meetings or webinars that include use of Zoom…

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Privacy and Security Tips

This page contains a list of recommended training options for Microsoft Power BI, as well as Microsoft Fabric.Microsoft Power BI Training (free, online)Official Power BI training courses offered by…

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Business Intelligence
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Business Intelligence Tools and Techniques

CharterPurposeThis charter provides organizational structure to security and privacy incident response, consistent with requirements promulgated by various federal, state and contractual requirements…

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IT Partners and Stakeholders
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TDX Application Administrators can limit who can — or cannot — use a specific Type in a TeamDynamix Ticketing application or Project by associating groups with that Type. Open the ticket…

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AI Ticket Summaries, when turned on for a Ticketing Application, will display in a "View Ticket Summaries" expandable element at the top of each ticket. TDNext users can use AI Ticket Summaries to…

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TeamDynamix
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In the first issue of CIT Spotlights & Transitions, the division celebrates many accomplishments, awards, and milestones. This issue also coincided with the President's Awards for Employee…

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IT Professionals
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CIT Intranet
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Recognition

Defining a “Sensitive System” Logging in to the Cornell Library system to request an interlibrary loan isn’t the same as accessing Workday to change your direct deposit information. One resource…

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Faculty, IT Professionals, Staff
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Secure Connect
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Privacy, Project Updates, Using Secure Connect

This information applies only to the desktop versions of Microsoft products. The online versions do not currently offer the option to customize your ribbons.Microsoft allows you to customize each app…

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Microsoft 365 Copilot Chat, Microsoft 365 Productivity Bundle, Microsoft Outlook
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During [regular business hours] live audiovisual assistance is available for classrooms in the College of Arts & Sciences. If no one is available, or all support staff are busy, you will be…

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Pre-made Cornell themed template links are available at the bottom of this article.  Customize Survey AppearanceOpen the form you want to customize in Microsoft Forms, or…

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Surveys Lite (Microsoft Forms)
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Using Surveys Lite

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