If you need to replace the device you use with Secure Connect, contact your local IT Support Group. You must have access to both devices in order to add Secure Connect to your new hardware.
People View OneDrive's People view organizes your files in terms of you are working with. You can pin people to top of the view for quick access. Activity previews help keep you up-to-speed on…
What Vended Products Need a ReviewUnder University Policy 5.12, all vended products used at Cornell should meet the current Web Content Accessibility Guidelines standard. This means all vended…
About the Recovery Email Address Previously, Cornell’s process for resetting a forgotten NetID email password required users to contact the IT Service Desk and establish their identity with several…
The retention or deletion of files in Microsoft 365 is tied to status of either: Their owner, in the case of files owned by an individual account, even if they have been collaborated to…
Watch out for fake job offers. Scammers are contacting Cornell students, pretending to be professors offering part-time research and administrative jobs. Students who apply end up losing their own…
How the Search Works (OR operator)By default when you put in several words, the search engine looks on IT@Cornell for pages that have any of those words in them. If you search for Microsoft office…
The Outlook desktop application is in the process of being updated to a “New” version. Details about this change can be found in the Microsoft announcement. Some users find, after software updates,…
The "Instant Restore" feature is available for Duo accounts used for Cornell Two-Step Login for both iOS and Android devices.Before you can use Duo Restore to restore your Two-Step Login…
Phishing scams are more common now than ever before and have evolved well beyond the insincere pleas of imaginary displaced royalty hoping you’ll open a bank account for them. These days you may find…
Most people know the pain of trying to come up with a good password. Now multiply that effort by the dozens of sites and services that require passwords, and it’s easy to see why so many people try…
"My Drive" is For You - Not For Projects In a shared project, it is common for people to share content in someone's personal Cornell Google Drive. With all of the information in one location,…
Data on Certified Desktop devices is protected using backups managed through CrashPlan.You will receive regular email reports giving the status of your backups. These usually come weekly, but the…
If you prefer to use a Cornell email address instead of a third-party email vendor’s sending address, follow the procedure below to establish a Cornell subdomain for sending out email.A…
The Replace Media feature allows you to upload a new version of a video or other media while retaining all the existing links to or embedded instances of that media. This allows you to update, change…
When using this option, schedule privileges must first be granted to the scheduler. When the scheduler creates a meeting using this privilege, the owner role is given to the person on whose…
Committee members are actively pursuing the following proposals outlined this May. Project/Initiative Current status Hardware asset inventory discovery…
The updated IT@Cornell website (it.cornell.edu) went live after the close of business hours on Monday, September 25, 2023. The launch concludes the new site project, which began late in 2022. The…
Run an Attendance ReportLog in to the Cornell Zoom website.Click Reports on the sidebar navigation menu.Under the Usage Reports tab, click Usage. This will take you to the Usage …
The CIO reports directly to the Vice President and Chief Global Information Officer Curtis Cole. Ben Maddox is the CIO. He provides strategic and operational leadership for Cornell Tech, the…