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SecureW2 provides a selection of help guides if you need more assistance setting up Eduroam on your device. It provides resources for: Android (versions 9 - 14) MacOS (Big Sur, Monterey…

Related to: troubleshooting
Audience:
Faculty, IT Professionals, Staff, Students
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Wi-Fi
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Troubleshooting

When someone who typically uses Weill Cornell Medicine's Qualtrics tries to sign into Ithaca's Qualtrics service for the first time using a NetID, instead of the service creating a new account for…

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Surveys for Research (Qualtrics)
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Troubleshooting

This is the .intro paragraph style to give extra impact to an opening sentence or two. It can serve as a tagline or short prompt for the content that follows. Welcome to the Custom Development…

Related to: drupal
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IT@Cornell Site Management
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Styles (Website)

Artificial intelligence (AI) is a long-established research and scholarly pursuit at Cornell, and with generative AI, everyone in the community has new opportunities to explore AI. Microsoft 365…

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Microsoft 365 Copilot Chat, Special Interest Groups (SIGs)
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Active SIGs, Use Copilot Chat

Hiding your campus phone number from the public is one way to help deter harassing calls. Note: After you flip your office phone number's visibility setting to Private in Workday, it takes…

Related to: privacy
Audience:
Faculty, IT Professionals, Staff
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Faculty, IT Professionals, Security & Policy, Staff
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Protecting Against Digital Harassment

The Qualtrics survey tool provides features that allow you to restrict or otherwise secure your survey to reduce the risk of illegitimate responses. Qualtrics provides documentation on how to use…

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Surveys for Research (Qualtrics)
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Using Qualtrics

Cornell’s guidelines seek to balance the exciting new possibilities offered by these tools with awareness of their limitations and the need for rigorous attention to accuracy, intellectual property,…

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Microsoft 365 Copilot ChatMicrosoft 365 Copilot Chat is a university-wide “private” version of ChatGPT and Dall-E that enables faculty, staff, and students to experiment with generative AI text,…

Related to: Training
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Microsoft 365 Copilot Chat, Training
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Training, Courses, Use Copilot Chat

Summarize a Long Article, Document, or PDFTurn a complex PDF, a long webpage or a multi-topic speech into a bulleted list, short paragraph, or single-sentence summary.In Copilot you can request:…

Related to: AI
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Microsoft 365 Copilot Chat
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Use Copilot Chat

Using shared channels will ensure the best possible Teams sharing experience between Ithaca and Cornell Tech, Weill Cornell Medicine, and Weill Cornell Medicine-Qatar.Create Shared Teams…

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Microsoft Teams
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Core Features

Custom Development is conducting a Web Inventory Initiative to gather information about all “.cornell.edu” websites. This web inventory will build a comprehensive understanding of Cornell’s digital…

Related to: inventory
Audience:
Faculty, Staff
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Custom Development
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Web Inventory

In order to maintain compatibility with older forms of PC operating systems, the SMB (or CIFS) protocol includes shortnames. These are often referenced as a “DOS name” or “eight…

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Shared File Services
Topics:
Troubleshooting, Appropriate Naming, Use, and Size

PhishAlarm will be retired in alignment with Resilient Cornell's fiscal goals on May 29, 2026. Cornell community members can either continue to use PhishAlarm until that date or start using the built…

Related to: security
Audience:
Faculty, IT Professionals, Staff, Students
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Faculty, IT Professionals, Security & Policy, Staff, Students
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Use Email Safely

If repeated attempts to send invitations from the Qualtrics Mailer to a specific email address keep failing, it may be that Qualtrics has blocked its system from sending to that address. Qualtrics…

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Surveys for Research (Qualtrics)
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Troubleshooting

Box departmental folders have a default storage capacity of 50GB. (You can request more storage if your department needs additional space.) To see the amount of storage being used by a Box…

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Box
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Your Box Account

Reminder: If you need options for backing up your Cornell device, see the information at Certified Desktop. Cloud storage at Cornell is not intended to store device backup files.Check Your Current…

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Faculty, IT Professionals, Staff, Students
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Box
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Your Box Account

On February 19, 2024 storage caps were placed on Box and Microsoft 365 cloud storage services. This reflects similar limits added to Cornell Google Workspace accounts in 2022.Individual Cloud…

Related to: cloud storage
Audience:
Faculty, IT Professionals, Staff, Students
Related Services:
Box, Cornell Google Workspace for Faculty and Staff, Cornell Google Workspace for Students, File Storage at Cornell, Microsoft Document Storage, Microsoft Teams, OneDrive, SharePoint
Topics:
Google Storage, Microsoft Teams Storage, OneDrive Storage, SharePoint Storage, Use OneDrive, Using SharePoint, Your Box Account, Box Storage, OneDrive Storage, Using Google Workspace (faculty/staff), Using Google Workspace (students)

 Cornell's contract with Microsoft ensures that any information you enter in Microsoft Copilot is kept private. Your data and Cornell's data are protected, Microsoft does not have visibility…

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Microsoft 365 Copilot Chat
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Use Copilot Chat

Only Microsoft 365 Copilot Chat (formerly known as Microsoft Copilot Enterprise) is currently available at Cornell. The university is evaluating the cost, privacy, security, and licensing…

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Microsoft 365 Copilot Chat
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Use Copilot Chat

You may need some familiarity with HTML and CSS when editing.The banner is called a Pinned Message by Ivy AI and is currently configured to appear at the top of the chatbot when the visitor first…

Related to: chatbot
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IT@Cornell Site Management
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Ivy Chatbot

At Cornell we value your privacy. To view
our university's privacy practices, including
information use and third parties, visit University Privacy.