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What Makes Google Drive Right for Your Storage Needs?If you collaborate with users outside of Cornell, particularly with international partners, it can be easier to use Drive with them. Some faculty…

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Faculty, Staff, Students
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File Storage at Cornell
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Google Storage

The following are highlights from the May 2023 task force meeting, representing the highest-priority proposals from each group. Most of the proposals are at some level of development. If you have…

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IT Functional Review Project
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Project Updates

Cornell CommunityThe IT@Cornell website serves the entire Cornell community with information and updates about IT-specific issues.OutletModeAudienceNotesPublic Safety at CornellEmail newsletterCampus…

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IT Professionals
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IT@Cornell Site Management
Topics:
Content, Notifications

Check Your Current StorageMost faculty, student, and staff Cornell Google accounts have 15 GB of storage allotted. Alumni accounts have 5 GB. When your account reaches its storage limit, Drive won't…

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Alumni, Faculty, IT Professionals, Staff
Related Services:
Cornell Google Workspace for Faculty and Staff, Cornell Google Workspace for Students, Gmail
Topics:
Troubleshooting, Using Google Workspace (faculty/staff), Using Google Workspace (students)

User IssueIf you are required to use Two-Step Login to authenticate your login to a Cornell website or IT services but have not yet enrolled in the service, you will see the following screen…

Related to: Duo
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Two-Step Login
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Troubleshooting

PDF link test (Access restricted:  - July 2023) That messed up the paragraphs. Trying again. (Access restricted:  Jeff's Support Manifesto - July 2023)

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The term “orphaned content” is used to describe items left behind when their owner left the university without transferring ownership to someone else. When materials are orphaned, the owner will be…

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Audience:
Faculty, IT Professionals, Staff, Students
Related Services:
File Storage at Cornell
Topics:
Google Storage

Sign into your Cornell Google Workspace. Click Google Apps (the nine-dot icon in the toolbar), then select Drive. Click Shared with me in the left navigation column. Click More actions (the…

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Audience:
Faculty, Staff, Students
Related Services:
File Storage at Cornell
Topics:
Google Storage

Communicate a Major IncidentAcknowledge the Opsgenie alert.Go to the Major Incident channel in the CIT team and ask the person who created the major incident ticket if they need an alert. If…

Related to: service alert
Audience:
IT Professionals
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IT Communication and Documentation, IT@Cornell Site Management
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Notifications

Central IT Departmental Policy Statement The central IT organization (see organizational charts), comprised of CIT Enterprise Services, CIT Infrastructure, Customer Experience, IT…

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CIT Intranet
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CIO/CIT Policies

Biometric authentication is used in the computer world as a form of identification and access control. You may be familiar with it through fingerprint login or facial recognition like Touch ID…

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Secure Connect, Security & Policy
Topics:
Get Started, Secure Computers and Mobile Devices

Since 2022 LastPass has not supported the Microsoft Edge Legacy browser extension for LastPass. This action follows an announcement from Microsoft that the Edge Legacy desktop application will…

Related to: password manager
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Related Services:
Secure Password Management
Topics:
Troubleshooting

File Size Restrictions The default file size restriction for attachments is 4 MB. Email attachments adhere to this size limit. The following have file size restrictions greater than …

Related to: attachment size
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TeamDynamix
Topics:
Structure of TeamDynamix, Tickets, End Users

As the project moves forward, the executive committee welcomes feedback as well as volunteers. If you are interested in participating on any of the task forces, contact Sarah Christen. Hardware…

Related to: software purchasing
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Related Services:
IT Functional Review Project
Topics:
Project Updates

Takedown or Digital Millennium Copyright Act (DMCA) notices are the most common type of copyright infringement notices that Cornell receives. Content owners such as Universal, HBO, Paramount, and the…

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Security & Policy
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See Microsoft’s What Version of Outlook Do I Have support page.

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Related Services:
Email @ Cornell, Outlook for Mac, Outlook for Windows
Topics:
Office 365, Email, Email Topics

Icon Used for   - Bookmark Get started, link to page   - Briefcase   - Chat Bubble…

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IT Professionals
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IT@Cornell Site Management
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Images and Files, Styles (Website)

When sensitive data isn't managed appropriately, it poses many risks to Cornell. By law, possible loss to certain types of data requires Cornell to report to government agencies and notify…

Related to: ec500
Audience:
Faculty, IT Professionals, Staff, Students
Related Services:
Security & Policy
Topics:
Protect University Data

Standard Features Hold To place a call on hold Press the Hold button. To return to held call Press Held Call Appearance. Call…

Related to: Network
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Faculty, IT Professionals, Staff
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More About IP Voice Service

The links to most documents on this page are password-protected. If you think you should have access, contact cit-av@cornell.edu.Cornell’s audio-visual standards are a set of documents,…

Related to: remote
Audience:
Faculty, IT Professionals, Staff
Related Services:
Audio-Visual Installation
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More About AV Installation

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