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If repeated attempts to send invitations from the Qualtrics Mailer to a specific email address keep failing, it may be that Qualtrics has blocked its system from sending to that address. Qualtrics…

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Qualtrics (Survey Tool)
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Troubleshooting

Box departmental folders have a default storage capacity of 50GB. (You can request more storage if your department needs additional space.) To see the amount of storage being used by a Box…

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Box
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Your Box Account

Check Your Current Storage Departmental Box Accounts Box departmental folders have a default storage capacity of 50GB. (You can request more if your department needs additional space.) Use these…

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Faculty, IT Professionals, Staff, Students
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Box
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Your Box Account

On February 19, 2024 storage caps were placed on Box and Microsoft 365 cloud storage services. This reflects similar limits added to Cornell Google Workspace accounts in 2022.Individual Cloud…

Related to: cloud storage
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Faculty, IT Professionals, Staff, Students
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Box, Cornell Google Workspace for Faculty and Staff, Cornell Google Workspace for Students, File Storage at Cornell, Microsoft Document Storage, Microsoft Teams, OneDrive, SharePoint
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Google Storage, Microsoft Teams Storage, OneDrive Storage, SharePoint Storage, Use OneDrive, Using SharePoint, Your Box Account, Box Storage, OneDrive Storage, Using Google Workspace (faculty/staff), Using Google Workspace (students)

 Cornell's contract with Microsoft ensures that any information you enter in Microsoft Copilot is kept private. Your data and Cornell's data are protected, Microsoft does not have visibility…

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Microsoft 365 Copilot Chat
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Use Copilot Chat

Only Microsoft 365 Copilot Chat (formerly known as Microsoft Copilot Enterprise) is currently available at Cornell. The university is evaluating the cost, privacy, security, and licensing…

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Microsoft 365 Copilot Chat
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Use Copilot Chat

You may need some familiarity with HTML and CSS when editing.The banner is called a Pinned Message by Ivy AI and is currently configured to appear at the top of the chatbot when the visitor first…

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IT@Cornell Site Management
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Ivy Chatbot

About Gesture RecognitionZoom gives meeting participants the ability to provide visible emoji feedback during a meeting, using gesture recognition of a physical raised-hand or thumbs-up gesture.When…

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Zoom
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Attend Meetings & Webinars

What Are Apple Video Effects?Apple video effects provide the ability to add emojis and animations while using any app that uses the Apple device’s webcam (such as Facetime or Zoom).This separate…

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Zoom
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Troubleshooting

When logging in, I received a message to change my Cornell password to avoid being blocked. Why did I receive this message?  ExplanationIn 2024, Cornell will begin enforcing…

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CUWebLogin, NetIDs
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Troubleshooting

To "unarchive" content, do the following: Find the Article In the Drupal menu, click Content. Find the page in the content browser. Make sure the page you found has the Unpublished status.…

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IT@Cornell Site Management
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URLs and Redirects, A Site User Manual

Sources for Images Media Browser There are several folders of images stored in the Media Browser of the site. Go to the Content menu in Drupal and select Media Browser. Continue to Root >…

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IT@Cornell Site Management
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Content, A Site User Manual

Executive Summary Cornell Generative AI in Administration Task Force Report (January 2024)The Administrative AI Task Force was established with representatives from diverse administrative units…

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Where We AreWith approval for continued “Phase 3” funding, Cornell’s implementation of Marketing Cloud (MC) is ready to move to the next level. This step reinforces the commitment made to rollout the…

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Marketing Cloud
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Project Updates

Manage Personally Identifiable InformationFirst, check the Regulated Data Chart to see if the tool is approved for Personally Identifiable Information (PII, also see What is Covered by…

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Faculty, Staff
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Family Educational Rights and Privacy Act (FERPA) and Information Technologies, File Storage at Cornell
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Data Security, FERPA

What is Covered by FERPA  The following table is a guide to the categories of information FERPA covers. Remember that this is about preventing harm to a student if the information is disclosed…

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Faculty, Staff
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Family Educational Rights and Privacy Act (FERPA) and Information Technologies, Security & Policy
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Working with High Risk Data, FERPA, Protect University Data

FERPA Defined The Family Educational Rights and Privacy Act (FERPA) is a 1974 federal law protecting the privacy of student educational records. FERPA safeguards student privacy by limiting who may…

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Faculty, Staff
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Family Educational Rights and Privacy Act (FERPA) and Information Technologies, Security & Policy
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Working with High Risk Data, FERPA, Protect University Data

When Does the Error Occur? Under certain circumstances, a Zoom host or user might encounter an Invalid Meeting ID error. This can happen when: the host schedules a Zoom…

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Zoom
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Troubleshooting

What Are the Issues with AI Bots in Zoom Sessions? As part of the rapidly growing expansion of AI technology, businesses have begun to offer services in which an AI “bot” might monitor, summarize,…

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Zoom
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Manage Meetings & Webinars, Zoom for Teaching

Assess the Threat If you or those close to you are in imminent physical danger or there has been a direct threat of physical violence, dial your local emergency line (U.S.: 911, Qatar: 999, Rome:…

Related to: online harassment
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Digital Harassment, Security & Policy
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Protecting Against Digital Harassment

At Cornell we value your privacy. To view
our university's privacy practices, including
information use and third parties, visit University Privacy.