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To Open Your My Media PageClick the user profile link in the top right corner of the window and select My Media. You may also select the My Media menu item.If you haven’t logged in to Video on Demand, you will be prompted to login.
Confidential data scanning means using a software tool to examine the files stored on your computer to discover which files, if any, contain confidential data.  Although scanning tools find most confidential data, the results may not be comprehensive. For example, scanning tools typically…
Scan to Email (Ricoh) On the printer's home screen, tap Scanner. If you require settings other than the defaults, set them. (Defaults: 300 dpi, auto color, single sided, multipage PDF) Select your name from the list of users.
Log in to Video on Demand.
What types of files can I upload?Video on Demand is ideal for uploading video, such as recordings of WebEx, Skype or Zoom sessions. Audio and image files are also supported. An alternative for image files is to host the image in Box and create a link to the file.What is the largest file size I can…
How can I use embedded links to my media?See our Share Your Media page.How are thumbnails generated?Thumbnails are generated automatically and are taken from the start of the video.
What is the intended application or use of this service?Cornell’s Video on Demand service enables any university faculty or staff members to upload, edit, manage and host videos, images and audio files. It provides a hosted presence or embedded code for streaming of the videos to a web venue of…
User ExperienceWhile viewing the My Media page, I get “Media not ready” when selecting a video.How to Solve this ProblemRapidly navigating between videos within the interface can sometimes cause this error as the system tries to rapidly load a player for each video (when you select a video, the…
User ExperienceAfter copying and pasting the embed code, your video does not appear (or is not playable) on the web page where you want it.How to Solve this ProblemFirst, if you have recently uploaded the video, make sure that the video is not still being converted. Video playback via embed…
User ExperienceAfter uploading a video, you see the message: “This Media Is Still Being Converted.”How to Solve this ProblemThis is normal. Each video is converted into several formats to automatically support a wide variety of playback options. Video conversion can take several minutes. The…
User ExperienceAfter I uploaded my video the dialog box where I fill in the title and other information did not appear. The upload looked successful, but after clicking Next, I’m taken back to the My Media page, and I don’t see the new video listed there.
User ExperienceWhile uploading, you see this error message:No Files Uploaded - An error occurred during the upload. Please try again.How to Solve this ProblemThis is most often a transient problem that can occur due to network congestion or system load. Waiting a few minutes and…
Contact the support team via e-mail at server-farm-fac@cornell.edu To arrange access to the server farm or node rooms during business hours, use one of the following procedures. They are listed in preferred order.
User ExperienceI’m trying to upload a video in the m4v format, but it doesn’t appear when I’m selecting the file to upload.How to Solve this ProblemThe m4v video file format is specific to Apple iTunes and is not supported for upload as this format…
For Colocation One-time installation fee: $132 per server. Monthly fee: $7.60 per U. A U is defined as 1 3/4" vertical height and is calculated on all equipment, including the server and all associated peripheral equipment such as external hard drive(s), etc.
To obtain a server and contract server management with the Systems Support group, send an e-mail to systems-support@cornell.edu. See the Managed Servers pages for more information. To register a server for colocation installation in the CIT Data Center, send an email to server-farm-fac@…
Create a New PlaylistAfter logging in to Video on Demand, open your My Media page from the user dropdown menu or the horizontal navigation bar.
Add Content to a ChannelOpen the channel that you wish to add content to.To add media to one of your channels, click the user drop-down menu and select My Channels. Click the channel’s thumbnail to open the channel.
Channels are collections of your content and may contain video, audio, and image files. You may create many channels and duplicate content in channels. A channel’s thumbnail image that is displayed in the Channels tab is created from the most recently added media and updates periodically.
User ExperienceAfter embedding the Video on Demand code on a page in Wikispaces, you find that the video does not embed properly.How to Solve this ProblemThe work-around is to manually edit the embed code to remove three elements:xmlns:dc=“url”xmlns:media=“url”rel=“media:video” resource=“url”…

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