I Can't Upload an 'm4v" Video in Video on Demand
How to troubleshoot m4v upload issues in Video on Demand
This article applies to: Video on Demand
I'm trying to upload a video in the m4v format, but it doesn't appear when I'm selecting the file to upload.
How to Solve this Problem
- Make a copy of your file. This is important!
- Change the file extension from "m4v" to "mp4" on the copy you just made.
- Upload the renamed (mp4) file.
- Once the file has finished uploading and converting, check to make sure the audio and video are still good.
If this method doesn't work, you could try using a video converter utility to create a copy of your file in another format. (CIT has no particular recommendations to make on these utilities.)