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How-to Questions About Video on Demand

Questions about embedded links and thumbnails in Video on Demand

This article applies to: Video on Demand

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How can I use embedded links to my media?

See the Share Your Media page.

How are thumbnails generated?

Thumbnails are generated automatically and are taken from the start of the video.

Can I change the thumbnail for my video?

No. If this is something you require, you may wish to investigate the Video Platform Service, which allows for greater customization.

Support Contact:

Cornell IT Service Desk

Normal Business Hours: Monday-Friday, 8am-6pm (Eastern Time)
Emergency Service Disruptions: After Hours Support


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