Content (1127)
Eligible RolesEmployees and students can create Cornell Zoom accounts. In some cases, the features available vary depending on the user’s role at the university.
For immediate help with Zoom, including live issues as an event is taking place, we recommend that you contact the Zoom Support page and open a chatbot session (see below for details).
Policies
Users of Cornell University’s IT resources are subject to local, state, and federal laws, as well as University IT policies. See Responsible Use of Information Technology Resources for what this means for you.
To access the My Computers page from off-campus, while traveling or from home, use the Virtual Private Network (VPN).
Go to the My Computers page.
Click View for the device you want to remove.
Please use this link to get connected to the eduroam Wi-Fi network
User Experience
When I try to connect to eduroam, my password is not accepted and the connection fails. I know I'm typing my password correctly.
These instructions are for computers using Certified Desktop. To connect a personal device, please use our onboarding tool.
Select eduroam from the Airport menu bar.
Mailbox Size LimitsAll faculty/staff Office 365 accounts have 100 GB of mailbox storage. The vendor does not accept requests for larger mailboxes.How Full is My Mailbox?You can check how much space is left in your Outlook mailbox (whether you use Outlook for Windows or Outlook for Mac) with Outlook…
You can share the Google Docs associated with your Google Workspace (formerly G Suite) account in a number of ways. Each document can be shared with
No one
Only the people you specify (through their Google Workspace account)
Anyone who has the link to the document
Anyone
For…
Service
Contact
IT Service Desk
ITSD Support
IT Security (contact if your computer has been infected by a virus or broken into.)
security-services@cornell.edu
Network & Telephone Support
There is no charge to students, faculty, staff, or visitors for using Wi-Fi.
Note: If you are a departmental coordinator interested in having Wi-Fi access installed, please see Department Installation Information.
Adware – software that displays advertisements; you may see popup ads or a small window or bar that displays ads in your browser.Back door – a means of accessing your computer that bypasses computer security mechanisms.Back up (verb) – to copy an electronic record to ensure its information will not…
Cornell’s Video Platform Service (VPS) is a centrally provided system for university departments and groups to store, archive, catalog, and publish large numbers of videos and other media collections for the web.VPS is a highly customizable, open-source system that can be used to serve a variety of…
Because Box makes it easy to share folders, your folder list in Box may be a mix of your folders and those that other people have shared with you.
One problem that can occur with a folder that has been shared to you is that when the person who shared it leaves Cornell, those folders may disappear…
Policy for Academic Uses Copyright and Academic IntegrityIf you are considering using the Video on Demand service for academic purposes the following information will be helpful in understanding the law and policy around the protection of students' education records as well as copyright for both…
There are several options to share your videos, audio files, or images. After deciding how to share your media, you may have to change the media's publishing status.
The procedure described here assumes a certain degree of familiarity with editing Confluence pages.
You may see a message that content was blocked by the managed firewall. This means a risk was detected with the content you were trying to reach.
The Network Security Profile is an additional layer of security and is meant to block viruses and attacks.
To access the Cornell Network Registration and Security System page from off-campus, while traveling or from home, use the Virtual Private Network (VPN).
Register your computer or mobile device at the Cornell Network Registration and Security System page. The registration…
Protection
Cornell's Network Security Profile helps to protect against specific security risks detected on the Cornell wireless networks. If a risk is detected, the connection is blocked; the blocked "content" may be an entire site, a page, or a part of a page such as an ad.
The specific…
Channel User Permission LevelsChannel users may have one of four permission levels: