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The procedure described here assumes a certain degree of familiarity with editing Confluence pages.
You may see a message that content was blocked by the managed firewall. This means a risk was detected with the content you were trying to reach.  The Network Security Profile is an additional layer of security and is meant to block viruses and attacks.
To access the Cornell Network Registration and Security System page from off-campus, while traveling or from home, use the Virtual Private Network (VPN).  Register your computer or mobile device at the Cornell Network Registration and Security System page. The registration…
Protection Cornell's Network Security Profile helps to protect against specific security risks detected on the Cornell wireless networks. If a risk is detected, the connection is blocked; the blocked "content" may be an entire site, a page, or a part of a page such as an ad. The specific…
Channel User Permission Levels Channel users may have one of four permission levels:
To Open Your My Media Page Click the user profile link in the top right corner of the window and select My Media. You may also select the My Media menu item. If you haven't logged in to Video on Demand, you will be prompted to login.
Confidential data scanning means using a software tool to examine the files stored on your computer to discover which files, if any, contain confidential data.  Although scanning tools find most confidential data, the results may not be comprehensive. For example, scanning tools typically…
Scan to Email (Ricoh) On the printer's home screen, tap Scanner. If you require settings other than the defaults, set them. (Defaults: 300 dpi, auto color, single sided, multipage PDF) Select your name from the list of users.
Log in to Video on Demand.
What types of files can I upload? Video on Demand is ideal for uploading video, such as such as recordings of WebEx, Skype or Zoom sessions.  Audio and image files are also supported.  An alternative for image files is to host the image in Box and create a link to the file. What is the…
How can I use embedded links to my media? See the Share Your Media page. How are thumbnails generated? Thumbnails are generated automatically and are taken from the start of the video.
What is the intended application or use of this service? Cornell's Video on Demand service enables any university faculty or staff members to upload, edit, manage and host videos, images and audio files. It provides a hosted presence or embedded code for streaming of the videos to a web venue of…
User Experience While viewing the My Media page, I get “Media not ready” when selecting a video. How to Solve this Problem Rapidly navigating between videos within the interface can sometimes cause this error as the system tries to rapidly load a player for each video (when you select a video,…
User Experience After copying and pasting the embed code, your video does not appear (or is not playable) on the web page where you want it. How to Solve this Problem First, if you have recently uploaded the video, make sure that the video is not still being converted. Video playback via…
User Experience After uploading a video, you see the message: This Media Is Still Being Converted How to Solve this Problem This is normal. Each video is converted into several formats to automatically support a wide variety of playback options. Video conversion can take several minutes. …
User Experience After I uploaded my video the dialog box where I fill in the title and other information did not appear. The upload looked successful, but after clicking Next, I'm taken back to the My Media page, and I don't see the new video listed there.
User Experience While uploading, you see this error message: No Files Uploaded - An error occurred during the upload. Please try again. How to Solve this Problem This is most often a transient problem that can occur due to network congestion or system load. Waiting a few minutes…
Contact the support team via e-mail at server-farm-fac@cornell.edu To arrange access to the server farm or node rooms during business hours, use one of the following procedures. They are listed in preferred order.
User Experience I’m trying to upload a video in the m4v format, but it doesn’t appear when I’m selecting the file to upload. How to Solve this Problem The m4v video file format is specific to Apple iTunes and is not supported for upload as this…
For Colocation One-time installation fee: $132 per server. Monthly fee: $7.60 per U. A U is defined as 1 3/4" vertical height and is calculated on all equipment, including the server and all associated peripheral equipment such as external hard drive(s), etc.

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