Skip to main content

Qualtrics (Survey Tool)

Qualtrics (Survey Tool)

Surveys and forms for the Cornell community
The Qualtrics mailer uses a default "from" address of and the "reply-to" address of the individual's account. If you want to use custom from and reply-to addresses, we recommend setting up an Exchange Group Account (EGA) mailbox. A corresponding address that's usable in Qualtrics can then be set up to forward mail to the EGA and will resemble

Setting up these accounts helps with Cornell email security and deliverability and should be done for all very large survey invitation mailings.

Learn more about custom "From" and "Reply-To" addresses.

Cornell provides a survey tool, Qualtrics, for use at no cost by Cornell faculty, staff, and students. Users can create and distribute their own surveys and gather information in support of the university's educational mission and organizational goals. Qualtrics has been reviewed by CIT's security team and approved for conducting surveys at Cornell.

Use the Survey Tool

The Qualtrics Experience Basecamp provides training videos. Click Qualtrics CoreXM or Research Methodology. If prompted to sign in, click Sign in with SSO. For Organization ID, type cornell. You will then be able to sign in using CUWebLogin. You'll be asked to authorize the application.

Use of Surveys for Research
Human participant research conducted by or on behalf of Cornell researchers must receive prior approval or exemption from Cornell University's Institutional Review Board (IRB). Even in some cases where IRB review is not required under federal regulations, researchers conducting online surveys may nevertheless need to comply with Europe’s General Data Protection Regulation (GDPR) when collecting identifiable or coded personal data from persons who are physically present in certain European countries at the time of data collection. Contact the IRB ( or Cornell’s Privacy Officer ( to ensure that your research complies with the GDPR.

To determine whether or not your research requires review and approval by the IRB, review the decision tree Does Your Project Require an Application to the Cornell IRB Office? (linked under Do I Need IRB Approval?), a PDF published by Cornell's Office of Research Integrity and Assurance. Visit the IRB website for more information.

Any downloading of sensitive data from Qualtrics may only go to a computer, device, or server that is approved to handle it. Personally owned computers and devices should not be used, and work computers should be enrolled in Certified Desktop.

Graduating, resigning, retiring, or otherwise leaving Cornell? Find out what changes to expect for your Cornell Qualtrics account.


In addition to the documentation on this website, you can visit Qualtrics Support for answers to most other questions and assistance with using the service. See Sign In to Submit a Request to Qualtrics Support.

Qualtrics can help you with most, but not all, things you need to do with their survey service. The following are handled by CIT and you can submit a support request by clicking the appropriate subject or submitting a general question or request.

If you are a researcher looking to recruit participants for your research, you can contact Jeron Gilbert, Qualtrics' Research Services Account Executive, to discuss the for-fee services they offer.


Cornell University is committed to diversity and inclusiveness with the goal of providing an accessible, usable, and welcoming environment for faculty, staff, students, and visitors with disabilities.

Qualtrics' Check Survey Accessibility feature diagnoses your survey, indicates which questions are inaccessible, and gives other recommendations for increased accessibility to help you work towards WCAG 2.0 AA (and Section 508) compliant surveys.

Related Services

Service Details


No Fee

Regulated Data:

See the Regulated Data Chart for Cornell policy considerations for this service.

Support Contact:

Was this page helpful?

Your feedback helps improve the site.