Frequent Registration Requests After Sequoia Update
Problem: Those using RedRover and Cornell-Visitor are asked to complete the registration process every time their MAC address changes. Those using the eduroam network receive multiple welcome emails (but do not need to re-authenticate).
This article applies to: Wi-Fi
Automatic updates to Sequoia enabled a privacy feature on Apple devices that automatically turns on private Wi-Fi addresses. This forces those using RedRover and Cornell-Visitor to complete the registration process every time their MAC address changes. Those using the eduroam network will receive an email, but will not need to re-authenticate.
To prevent this from happening to you, follow one of the steps below.
Students, faculty, and staff are encouraged to use eduroam for secure wi-fi connection on campus. Cornell uses the SecureW2 service to configure your device to connect to eduroam, which adds a secure certificate to your device. If you have iOS17, running SecureW2 onboarding client will change your “Private Wi-Fi Address” default setting from “rotating” to “fixed,” which is the desired setting. If you have iOS18, your device chooses “fixed” by default when joining a new network that uses the recommended WPA2 or stronger security. Running SecureW2 on your iOS18 device will ensure your “Private Wi-Fi Address” is set to “fixed” as well.
Once you complete a short enrollment process, you will be able to connect to any eduroam network (either at Cornell or at another eduroam-participating institution) without having to log in for five years. Use this link to start the enrollment process.
While Connected to eduroam, RedRover, or Cornell-Visitor
- Open Settings on your device.
- Select
- Click (or touch) the information icon to the right of the appropriate network. This will look like a lower case i inside a circle.
- Turn off Private Wi-Fi Address.
While Connected to a Different Network
- Open Settings on your device.
- Select
- At the top right of the screen, select . This will show you a list of all networks you have connected to (and remembered). (You will need to use TouchID or a password to access this list.)
- You will find eduroam, Cornell-Visitor, and RedRover at the bottom of the list under "Managed Devices".
- Click (or touch) the information icon to the right of the network. This will look like a lower case i inside a circle.
- Turn off Private Wi-Fi Address.
You can use these instructions to update similar settings on other networks that you may use.
Comments?
To share feedback about this page or request support, log in with your NetID