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IP Voice service offers multi-line service and a wide range of basic and advanced telephone features and options that come either standard or available upon request.
Equipment
IP Set Model 4610sw with 12 buttons and Call Display
More information.
IP Set Model 4620sw with 24 buttons and Call…
Use of all campus telephone resources is governed by university policies and codes as well as applicable federal, state and local laws. All users of university resources are expected to be familiar with and to abide by these regulations. To find out more about these policies at Cornell, visit…
Cornell's VoIP telephone service provides features similar to traditional digital phone service plus:
Service is enabled with an active CIT managed data jack
The network data switches support PoE and LLDP-Med
The building's IT rooms have emergency power backup
A CIT-provided IP telephone that…
Faculty and staff campus telephone services are provided by the IT Service Desk: Voice, Video and Data, a part of Cornell Information Technologies (CIT). For student telephone services in the residence halls, see the Student Voice Service page.
Why is my telephone changing?
Network Connectivity Program wiring upgrades have created an opportunity to change the way we deliver phone service; all upgraded buildings will be transitioned to use Voice over IP (VoIP) telephones. Your phone service will be provided via a data network connection…
You will be given a security code when your VoIP phone is set up. We recommend that you change the security code. Your security code must be 4 to 8 digits long. You may use only numbers and you cannot use the # (pound) or * (asterisk) character as part of your security code.
Standard Features
Hold
To place a call on hold
Press the Hold button.
To return to held call
SnagIt by TechSmith is a powerful screen-capture tool that can record images, video, and audio from your computer screen. It also includes tools to edit images, video, and audio, and can also record A/V directly from your webcam.For a full feature overview, please see the manufacturer's SnagIt…
Spectrum Protect is now known as Storage Protect
The EZ-Backup Modernization Project is moving forward with a focus on customer support to help expedite the migration process. The existing EZ-Backup service, based on IBM's Storage Protect product, is being phased out and retired in December 2023.
Note: The information listed below is subject to change.
Do you like the integration between OneDrive and Office programs you use often, like Word, Excel, and PowerPoint, but would prefer not to have to individually share each new folder or file?
Do you enjoy Teams' automatic sharing with your group, and that files are organized by channel,…
Microsoft Teams is designed for easy collaboration on Word, Excel, and PowerPoint documents. You can edit your document right inside Teams, in Word, Excel, or PowerPoint on the web. Or you can use the full version of the apps and changes will be automatically saved back to the original stored in…
Transfer OneDrive Data to Another Person or GroupThe simplest method to copy your OneDrive data to one or many others is to create a team in Teams. Add each person who needs access as a member of the team. Then move the files to the new team.
OneDrive, part of your Cornell Microsoft account, provides cloud storage for all your important documents, connected with the Microsoft apps many of us use every day. Your files are protected from the risk of damage to your devices, and they’re available anytime through your computer, phone, or…
A project has begun to make the IT@Cornell website easier and better to use, more accessible, and provide the benefits of updated web framework technology. IT@Cornell averages more than 350 thousand visits per month and contains more than three thousand knowledge, news, and service…
Spectrum Protect is now known as Storage Protect
What is the timeline for migration from EZ-Backup to a new service?
For working with individuals who are all within a single Cornell instance of Teams, use a standard or private channel, depending on what you need to accomplish.
Take these steps to communicate with your users before migration to Microsoft Azure Authentication:
Our Scope
This committee looks at the data points available to make effective IT purchasing decisions at Cornell. We started by identifying useful metrics and learning if departments currently gather those metrics. If not, how could we start collecting that data? If yes,…
Our Scope
Software Lifecycle Management is a complex area and a complex challenge at the university. We think the easiest way to define the problem is to break it into three functions: procurement, allocation and management.
What Questions are We Answering?
How do we acquire…