Content (1214)
Individual accounts cannot be transferred or used by another individual.
It is your responsibility to keep your password secure (please visit our Strong Passwords article for suggestions) when leaving a computer.
Cornell has partnered with the PrintReleaf global reforestation program. CU Print uses PrintReleaf Exchange technology to measure monthly campus paper consumption. To help offset the CU Print carbon footprint, an equitable number of trees are planted at global reforestation projects around the…
In order to install CU Print, submit print jobs, or use the CU Print web portal, you must be connected to the campus network (wired or wireless) OR use the CU VPN service to connect.
CU Print is currently supported for:
Microsoft Bookings is an online and mobile app for departments and units that provide services to customers on an appointment basis.
Please contact your local IT Service Group. Each department has made local decisions about what settings are configurable by individual users, so we cannot provide “one size fits all” instructions here. Your local support will be able to assist you.
Please also see
Keep Malware (Viruses, Trojans, Worms) Off My Computer
Report Security Incidents (Compromised Data, Virus, etc.)
Store Confidential Data
TipsInstructors: for information on how to teach remotely, visit the Center for Teaching Innovation’s Online Teaching.Employees: See what other tools can help you work remotely.Our friends at Stanford have put together a quick set of tips on remote meeting etiquette.
Background
In 2019, changes were made to the process for updating applications and operating systems on Mac devices. The process requires fewer prompts and user interruptions during the management, installation, update, and patching of operating systems and installed applications.
Option 1: User-…
This page is intended for technical support providers. End users do not need this information.Browse to the BeyondTrust Console page.Login using your NetID and password.You may also launch the web console from the BeyondTrust Login page after logging in by clicking Launch Web Rep…
User Experience
A few users have reported getting an error when re-installing Box Drive on Windows 10.
This information is intended for IT or facilites staff. End users should contact local IT or facilities staff.This document is intended to provide information about Wi-Fi and other RF technologies and standards, and to outline recommendations and best practices for…
User Experience
The Remember me for 24 Hours or Trust browser checkboxes do not work with Safari 13.0.4 and up on devices running macOS Mojave 10.14.
Solution
There are two options:
Switch to a different browser, such as Firefox or Chrome.
OR
Complete the Two-Step Login…
For more information about Logging In with Touch ID see the Duo article about Touch ID.
For information about how to set up your Apple device to use Touch ID, visit Apple's documentation, Use Touch ID on Mac.
Sign in to Team Dynamix as a user.
Click the Desktop tab.
In the gray menu bar, click New Desktop.
Give your desktop a Name.
Click Save.
On the Content tab that opens, click Edit Layout and select a design.
In the Available Content section, you will see the various content types (like…
This assumes you have already logged in to the Ticket Console.
This assumes you have already logged in to the Ticket Console.
In the gray toolbar, click New, then select the desired form (Incident, Problem, etc.). A blank ticket will open.
Enter information in the available fields.
When finished entering information, click Save at the top of the…
This assumes you have already logged in to the Ticket Console and the ticket of interest is visible in the console.
This assumes you have already logged in to the Ticket Console and the ticket of interest is visible in the console.
This procedure adds notes to the ticket, which is different from editing the ticket (changing what is already recorded).
This assumes you have already logged in to the Ticket Console and the ticket of interest is visible in the console.
The free desktop version allows you to combine multiple data sources (both local and remote) into complex dashboards, to massage the data tables, and to publish snapshots of the data models for access by others.
The for-fee, web-based Pro version allows you to create simpler models from local data…