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This assumes you have already logged in to the Ticket Console and the ticket of interest is visible in the console.
This procedure adds notes to the ticket, which is different from editing the ticket (changing what is already recorded).
This assumes you have already logged in to the Ticket Console and the ticket of interest is visible in the console.
The free desktop version allows you to combine multiple data sources (both local and remote) into complex dashboards, to massage the data tables, and to publish snapshots of the data models for access by others.
The for-fee, web-based Pro version allows you to create simpler models from local data…
For more details about how access to IT services changes depending on your status and role at Cornell, refer to IT Services Available with Your Role at Cornell.
Problem
When you attempt to download or access the web version of Power BI from Microsoft's site, after entering your Cornell email address, you see this error message:
User ExperienceWhen adding a Cornell.edu exchange account on your iOS device, you see the following warning:“Adding an Exchange account will allow the Exchange administrator to remotely manage your device. The administrator may collect personal data, add/remove accounts and restrictions, list,…
Basic Requirements
As part of providing a TeamDynamix environment to all units, we need to establish a core set of business requirements including:
TeamDynamix Basics
Cornell has a licensing agreement for a single instance of TeamDynamix (TDX).
Cornell’s instance of TDX is a private cloud instance.
We don’t share databases with other TDX customers.
We also contract for the vanity domain name option.
We have…
Microsoft Power BI Pro is available on request for Cornell faculty and staff. It is not available for students. See Power BI Version Comparison.
MS Power BIMicrosoft Power BI is available for free to support analytics at Cornell. It is intuitive business intelligence software designed for data analysis and visualization. It features a drag-and-drop interface for building interactive reports and dashboards, with support for writing custom…
This page is intended for IT support professionals. End users should contact local IT support.
Check the Mac Hostname
To determine the Mac name being used by CrowdStrike, open a Terminal screen, then type:
sysctl kern.hostname
Change the Mac Hostname
To change the hostnames for a Mac endpoint…
Remove Users
Log into Confluence and view the space from which you want to remove the user.
In the bottom-left corner of the browser window, click Space tools, then select Permissions.
In the Individual Users section (in the middle of the screen), click Edit Permissions.
On the…
Does the Cornell Identity Provider provide a logout service?No. Our credentials remain valid until you close your browser. We recommend that you give the user instructions to quit the browser if they want to log out. If your application has a logout item in its menus, you might consider linking…
EntityID for the Cornell Identity ProviderProduction IDP: https://shibidp.cit.cornell.edu/idp/shibbolethTest IDP: https://shibidp-test.cit.cornell.edu/idp/shibbolethURL for Cornell IDP metadataProduction IDP: https://shibidp.cit.cornell.edu/idp/shibbolethTest IDP: https://shibidp-test.cit.cornell.…
This page is intended for IT support professionals. End users should contact local IT support.
Windows Hosts
To verify that the sensor is running on your host:
If you have a space (either personal or global) that is no longer active, follow this procedure to delete that space.
User ExperienceIf you use the macOS Contacts app, you may not be able to sync your contacts after opting in to Two-Step Login for Microsoft 365.What to DoSelect System Preferences.Select iCloud.Deselect (uncheck) iCloud Keychain.Select OK.
When a profile password is created, all data and settings are encrypted (AES-256-bit). It is not possible to recover a lost password; however, it is possible to delete a profile and create a new one. The procedure is tricky and a mistake could cause serious problems, so please contact your…
When a profile password is created, all data and settings are encrypted (AES-256-bit). It is not possible to recover a lost password; however, it is possible to delete a profile and create a new one.Delete the following 3 files:
In some cases, these may be false positives, such as sequences of numbers that resemble Social Security numbers, credit card account numbers, or other types of confidential data.