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A project has begun to make the IT@Cornell website easier and better to use, more accessible, and provide the benefits of updated web framework technology. IT@Cornell averages more than 350 thousand visits per month and contains more than three thousand knowledge, news, and service…
Spectrum Protect is now known as Storage Protect What is the timeline for migration from EZ-Backup to a new service?
For working with individuals who are all within a single Cornell instance of Teams, use a standard or private channel, depending on what you need to accomplish. 
Take these steps to communicate with your users before migration to Microsoft Azure Authentication:
Our Scope This committee looks at the data points available to make effective IT purchasing decisions at Cornell. We started by identifying useful metrics and learning if departments currently gather those metrics. If not, how could we start collecting that data? If yes,…
Our Scope Software Lifecycle Management is a complex area and a complex challenge at the university.  We think the easiest way to define the problem is to break it into three functions: procurement, allocation and management. What Questions are We Answering? How do we acquire…
Our Scope This task force looks at computer imaging (initial operating system and software install) and provisioning (ongoing management of a system).   What Questions are We Answering? How long does it take from requesting a new computer to using it? What is the difference…
Beware of unexpected Duo (Two-Step Login) prompts. Ignore them unless you’re sure you requested them. If you are unexpectedly prompted to use Duo in a way you normally don’t, ignore it and contact the IT Security Office. For example, if you usually use your smartphone’s Duo app, but…
Our Scope The task force has found the following during the initial review process.
Our Role The advisory committee leads the four task force groups, maintains integration between the groups when tasks or subjects overlap, resolves issues, and communicates to executive leadership on the status of the groups' findings.
If your mobile device uses both the RingCentral app and the two-step authentication app (DUO), it may not be clear how to complete the login process. Follow these steps.
Box Relay workflow automation can help you automate and streamline content-based workflows in folders you own, co-own, or edit. Relay’s straightforward interface allows you to build a workflow to facilitate content collaboration and automate business processes. You can create a new workflow…
Please refer to Microsoft's support article, Create a New Shared Library. Students cannot create Shared Libraries at this time. The ability for students to create Shared Libraries and use Microsoft Teams is expected spring 2023.
If you answer a call on one device (say your physical handset) and want to "flip" the call to another (for example, your cell phone), RingCentral can do that.  See the RingCentral help article on Flipping a Call for details.
Users may see a browser message when logging into the Cornell Zoom website, particularly when in incognito or private browsing mode. This pop-up message provides a link to Zoom’s generic cookie statement and a button allowing the user to maintain browser cookies settings.
The table here lists dates associated with rolling out RingCentral to a unit or department. Most of the activities are handled by Central IT and RingCentral. RingCentral unit administrators are responsible for the Data Due date and the Internal Unit Notice (optional but recommended).
Location Printer Type Bloomberg Center, room 181 2 color Tata Innovation Center, Masters Studio 1 color Tata Innovation Center, room 315 1 color
Only a list administrator can view a list’s membership.
Delete One Member Delete Multiple Members
Only list administrators may delete (also called remove and unsubscribe) members other than themselves from an e-list. Delete with Email Commands To remove multiple members from a list, send an email message to listname-request@cornell.edu   where listname is the name of the…

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