Content (1012)
If you feel that CrashPlan’s default settings for what is being backed up or how much of your computer’s resources are being used by the backup process, please contact your local IT Service Group. They can help you adjust these settings to better suit your needs.
Your CrashPlan backups are encrypted both during transmission and in storage in the cloud.For more information, see Encryption and Decryption in CrashPlan.
Microsoft 365 Applications and Mobile AppsBecause Microsoft 365 uses Microsoft Azure authentication, you should rarely need to additionally authenticate with Two-Step Login when launching a Microsoft app on your computer or mobile device.
If you are connecting to Zoom through your computer, you do not need this information.
When using the CrashPlan app to download multiple files and/or folders from your CrashPlan archive, you have the opportunity to customize a few options. The CrashPlan app suggests default settings for downloading your files. You can change these settings before downloading…
Having a Cornell NetID does not, in and of itself, give you access to information or services. It simply serves as an identifier that can be used to authorize your access to services you are entitled to use.
The funding model for Voice & Data has recently changed. Beginning in FY22, basic service for both Voice & Data are considered common utilities and are therefore covered by the Cost Allocation Model (CAM).
The links to most documents on this page are password-protected. If you think you should have access, contact cit-av@cornell.edu.Cornell’s audio-visual standards are a set of documents, underlying services, and processes that allow colleges, units, and construction projects to produce…
Your Email AddressWhen you join the university, you will receive a NetID. Your email address will then be: (YourNetID)@cornell.edu. For example, Clarence Darrow receives the NetID cd404.
The new IT@Cornell website improves IT support staff's access to knowledge, is more accessible, and provides the benefits of updated web framework technology.
IT@Cornell averages more than 350 thousand visits per month on average and contains more than three thousand knowledge, news, and…
Protect Your DataAs you select a storage option, keep in mind the kind of data you have, and the best way to protect it. Depending on the content, you may need to comply with state and federal laws such as FERPA.
When updates are available, a small DellCommandUpdate dialog box will appear near your task bar.
You also have the option to run this utility manually.
CIT strongly recommends:
Get Help
Use our online forms below to get exactly the help you need as quickly as possible.
Endpoint Management
Jamf
General Support
Trying to find the Statler Hotel on the Cornell campus in Ithaca? Visit the Statler Hotel website.Many units and departments provide reservation-based unassigned seating, or "hoteling space," for workers who usually work remotely, but need to be on campus occasionally.
Keep all your files in your back pocket! Think of OneDrive as an extension of your computer hard drive, giving you access to your files anytime, anywhere, and always up-to-date. It doesn’t matter if you use Windows, Android, macOS, iOS or the web – or even a combination of operating…
Equidox PDF remediation software can save you time. Equidox lets you easily convert non-accessible PDFs into accessible PDFs or HTML. This remediation software is available for faculty, staff, and student workers who are assisting with accessibility projects.
"Book a Study Space" was developed when COVID abatement measures were at their most restrictive. These measures are not in place currently. Please see the Library's Library Spaces page for information on what rooms, carrels, study seats, and equipment is available.
CU Print is a campus printing service offered by Cornell Information Technologies. It’s a fast, easy, and inexpensive way to print. With CU Print, you can use any networked computer to send files over the campus network to laser printers located in libraries, computer labs, and elsewhere. CU Print…
Between March 2020 and June 2025, Cornell rolled out a new cloud-based phone system, RingCentral, to completely replace the existing campus telephone service. Cornell Information Technologies worked with each college, school, and unit to determine an appropriate timeline for transferring to the new…
The links on this page provide details on the use of specific equipment provided to instructors in recent years to support teaching at Cornell. Actual installations will vary among different classroom spaces.For classroom technology support, find the appropriate contact for your teaching space…