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You can have one or more CU Print accounts. There are three types of accounts:
To print while NOT on the Cornell wired or wireless network, you must connect to the network using Cornell's Virtual Private Network (CU VPN), a service that authenticates your identity and affiliation with Cornell using your NetID and password, and then sends all your Cornell-related…
Individual accounts cannot be transferred or used by another individual.
It is your responsibility to keep your password secure (please visit our Strong Passwords article for suggestions) when leaving a computer.
Cornell has partnered with the PrintReleaf global reforestation program. CU Print uses PrintReleaf Exchange technology to measure monthly campus paper consumption. To help offset the CU Print carbon footprint, an equitable number of trees are planted at global reforestation projects around the…
In order to install CU Print, submit print jobs, or use the CU Print web portal, you must be connected to the campus network (wired or wireless) OR use the CU VPN service to connect.
CU Print is currently supported for:
In RingCentral, the Contact list includes everyone in the Cornell directory. You can also add personal contacts.
In RingCentral, the Contact list includes everyone in the Cornell directory and anyone you have added manually as a contact.
It is easier to use the Contact method of dialing (see our Create Contacts and Call Contacts articles) for people with Cornell extensions and contacts you have added.
Microsoft Bookings is an online and mobile app for departments and units that provide services to customers on an appointment basis.
You can use an iPad, Android tablet, or any computer to access Apps on Demand as long as you have connection to the internet.
Apps on Demand uses Amazon’s AppStream 2.0 to provide Microsoft Windows computer applications via web browser through Canvas.
Apps on Demand works best with the Google…
Please contact your local IT Service Group. Each department has made local decisions about what settings are configurable by individual users, so we cannot provide “one size fits all” instructions here. Your local support will be able to assist you.
Connect to a Zoom MeetingTo attend a Cornell Board of Trustees meeting using Zoom, you’ll need to click the link in the meeting invitation that was sent to you. If you can’t locate this information, contact the person coordinating the meeting.Note: If you haven’t joined a Zoom meeting…
Please also see
Keep Malware (Viruses, Trojans, Worms) Off My Computer
Report Security Incidents (Compromised Data, Virus, etc.)
Store Confidential Data
TipsInstructors: for information on how to teach remotely, visit the Center for Teaching Innovation’s Online Teaching.Employees: See what other tools can help you work remotely.Our friends at Stanford have put together a quick set of tips on remote meeting etiquette.
Background
In 2019, changes were made to the process for updating applications and operating systems on Mac devices. The process requires fewer prompts and user interruptions during the management, installation, update, and patching of operating systems and installed applications.
Option 1: User-…
User Experience
A few users have reported getting an error when re-installing Box Drive on Windows 10.
User Experience
The Remember me for 24 Hours or Trust browser checkboxes do not work with Safari 13.0.4 and up on devices running macOS Mojave 10.14.
Solution
There are two options:
Switch to a different browser, such as Firefox or Chrome.
OR
Complete the Two-Step Login…
For more information about Logging In with Touch ID see the Duo article about Touch ID.
For information about how to set up your Apple device to use Touch ID, visit Apple's documentation, Use Touch ID on Mac.
The free desktop version allows you to combine multiple data sources (both local and remote) into complex dashboards, to massage the data tables, and to publish snapshots of the data models for access by others.
The for-fee, web-based Pro version allows you to create simpler models from local data…
For more details about how access to IT services changes depending on your status and role at Cornell, refer to IT Services Available with Your Role at Cornell.