Skip to main content

Cornell University

IT@Cornell

Install CU Print

Installing the CU Print software and print queues.

This article applies to: CU Print

In order to install CU Print, submit print jobs, or use the CU Print web portal, you must be connected to the campus network (wired or wireless) OR use the CU VPN service to connect.

CU Print is currently supported for:

  • Windows 10 (64-bit version) and Windows 11 (64-bit version)
  • macOS 10.13 (High Sierra) and higher
  • Debian (Ubuntu, etc.) and RPM (Red Hat, Fedora, openSUSE, etc.) Linux (vendor does not specify versions)

Install for Windows or Mac 

  1. Download the CU Print installer for Windows or CU Print installer for Mac.
  2. Run the installer file.
  3. Allow the installer access if asked. Click through the installer, accepting the defaults. When the installer finishes, you should see a sign-in prompt. If you do not see a sign-in prompt, please follow the instructions in the “If you are not prompted” section below.
  4. Authenticate using your Cornell NetID and associated password.

The two print queues, CU Print-BW and CU Print-Color will be installed. When you print anything, you can choose to use one of these queues instead of a local printer.

If you need help installing CU Print, contact IT Support. If you need immediate assistance, call the phone number on the Get Support page.

If you are not prompted for your NetID credentials

Some computers are configured such that the sign-in form does not open automatically. If this is the case for you, follow these steps.

If you were prompted for your NetID, ignore this.

Windows

  1. In the Windows system tray, right-click the PaperCut icon, then click View my printers. The PaperCut Print Deploy window will open. On the My printers tab, you should see both queues listed as not installed.
  2. Click Sign in to install (on either queue).
  3. Sign in using your netid@cornell.edu email address and associated password.

Both print queues will be installed.

Mac

  1. Restart your Mac.
  2. In the Mac menu bar, click the PaperCut icon, then click Reconnect.
  3. In the sign-in window that opens, enter your netid@cornell.edu email address and associated password.

Both print queues will be installed.

Install for Linux

Cornell Information Technologies (CIT) does not support Linux, but here are the vendor's resources.

 

Comments?

To share feedback about this page or request support, log in with your NetID

At Cornell we value your privacy. To view
our university's privacy practices, including
information use and third parties, visit University Privacy.