CU Print printers service have been configured to issue a refund automatically if a technical problem occurred while your print job was being printed. If your job did not print correctly and a refund was not automatically issued, you can request a refund. Please take a photo of the compromised output and send it to the IT Service Desk with description of what occurred, the queue of the printer you printed to, and the time you started to print. The IT Service Desk will evaluate your request and issue a refund to your account.