Looking to find out more about key IT@Cornell services?

This list is updated periodically to reflect topics most in demand by those in the Cornell community.

All About Your Cornell NetID

Learn about managing your Cornell NetID and read what access it provides by visiting IT Services Available with Your Role at Cornell. 

Join or Leave an E-List

Brush up your knowledge of how to join or leave an e-list at Cornell or look for tips on best practices for administering an e-list.

Use Two-Step Login to Prevent Hackers from Logging in as You

Cornell places great importance on keeping your data safe from malicious online attacks. One great way to do that is with two-factor authentication, which at Cornell is called Two-Step Login and is required to access most IT services. Read about how to Get Started with Two-Step Login and the Duo app, then find out how to Manage Two-Step Login Devices once you get set up. Those with new mobile devices should visit Replace Your Smartphone Listed in Two-Step Login.

Find Out About Licensed Software from Cornell

The university provides licenses for software to the Cornell community. Read important details about the licensed applications available to you at Software Licensing. 

Manage Cornell Email with Outlook on the Web

Available to anyone with a Cornell Microsoft 365 account, Outlook on the web lets you manage your Cornell email and calendar through any of the major browsers, including Chrome, Safari, Firefox, and Edge. If you are wondering how to sort, mark, or filter incoming mail to folders, visit Rules (Filters) in Outlook on the web.

Get the Power of a High-Availability, State-of-the-Art Data Center

Managed Servers provide fully managed virtual and physical machines that are backed up and have full emergency power. Learn more Managed Servers.

Use Exchange Group Accounts 

Exchange Group Accounts (EGAs) are group email accounts, useful for many work teams and campus organizations. General information about Exchange Group Accounts may be found at More about EGAs, along with links to additional information. 

Learn About RingCentral Cloud-Based Phone Service

RingCentral is replacing Cornell’s previous campus telephone services. Learn all about the new system, including how calls are handled, how to set up RingCentral, and how to send faxes with RingCentral.

Share Files with Box 

Box provides current Cornell faculty, staff, students, and affiliates with a simple way to share critical research, collaborate on group assignments, and manage team files. Check out Frequently Asked Questions about Box. Before using Box to store, share, or collaborate with institutional information, review the Regulated Data Chart (Box is listed in the Collaboration Services section).

Collaborate with Microsoft Teams

Microsoft Teams provides real-time collaboration and communication, virtual meeting capabilities, and easy file sharing. Learn about the recent transition to "New" Teams at Cornell. Find out how to access the SharePoint site for a Team, pull tasks together in Teams, and resolve common Teams issues.