Looking to find out more about key IT@Cornell services?

This list is updated periodically to reflect topics most in demand by those in the Cornell community.

All About Your Cornell NetID

Learn about managing your Cornell NetID and read what access it provides by visiting IT Services Available with Your Role at Cornell. You can Manage your NetID if you’ve forgotten your password or set a recovery email address if you haven’t already. 

Use Two-Step Login to Keep Your Data Safe

Two-Step Login is required to access most IT services. Learn how to Get Started with Two-Step Login and the Duo app, then find out how to Manage Two-Step Login Devices once you get set up. Those with new mobile devices should visit Replace Your Smartphone Listed in Two-Step Login.

Use CU Print

CU Print  is a campus printing service that’s fast, easy, and inexpensive. Find CU Print printer locations, or Install CU Print. To use CU Print you must either be connected to one of Cornell’s Wi-Fi networks, or using CU VPN if you’re off campus.

Get Help with Cornell-Managed or Personal Computers

CIT offers warranty and non-warranty repair options for Cornell-owned Dell and Apple desktop and laptop computers, as well as personal Apple desktop and laptop computers. 

Use Wi-Fi on Campus

Cornell offers secure wi-fi services through eduroam to students, staff, faculty, and guests from other eduroam-participating institutions. Visitors without eduroam (for example alumni, parents, family members, vendors) should use the Cornell-Visitor network. 

Access your Cornell Email

Available to anyone with a Cornell Microsoft 365 account, Outlook on the web lets you manage your Cornell email and calendar. If you need a group email account, learn more about Exchange Group Accounts (EGAs).

Share Files with Box 

Box provides current Cornell faculty, staff, students, and affiliates with a simple way to share critical research, collaborate on group assignments, and manage team files. Check out Frequently Asked Questions about Box. Before using Box to store, share, or collaborate with institutional information, review the Regulated Data Chart (Box is listed in the Collaboration Services section).

Find Out About Licensed Software from Cornell

The university provides licenses for software to the Cornell community. Read important details about the licensed applications available to you at Software Licensing. 

Gather Research Data with Qualtrics

Cornell provides the Qualtrics survey tool for use at no cost by Cornell faculty, staff, and students. Surveys can be created and distributed to gather information in support of the university's educational and research mission and organizational goals. 

Collaborate in Real Time with Microsoft Teams and Zoom

Microsoft Teams provides real-time collaboration and communication, virtual meeting capabilities, and easy file sharing. Learn about the recent transition to "New" Teams at Cornell. Zoom is a full-featured web and video conferencing service that offers online meetings and webinars, free of charge to Cornell faculty, staff, students, and affiliates.