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Cornell University

IT Services Available with Your Role at Cornell

Cornell links which services you can access with the role or relationship that you have with the university. CIT works with the offices of record, sponsors, and service providers to adjust your privileges when your role or relationship changes.

This article applies to: NetIDs

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The tables below detail which services are available to Cornell community members depending on their roles with the university. Current faculty, staff, and students generally have access to most Cornell services.

  • Individuals changing to a new role that may cause them to lose access to particular services should save work or research information, or transfer administrative control of materials and resources, before their status changes. See What Happens When You Leave: Steps to Take Regarding Access to a Specific IT Service.
  • Employees and faculty who leave the university without retiring (or becoming emeriti) do not retain access to any Cornell services.
  • Postdocs are employees, so the Staff role applies to their access to services, with the exception of their access to email. Visit More About Former Postdoc Email to learn more.

Services Provided for Active Roles: Faculty, Staff, and Other Employee Roles

Find the column for your current role, then read down to see which services are available to you.
 

 Active AcademicsStaffException with SponsorTemporaryAffiliateTrustee
NotesIncludes all active academic and faculty rolesSee notes 1, 3    
Microsoft 365 mailbox
 
 
 
 
 
 
Optional Google Workspace account
 
 
 
 
 
 
Microsoft 365
desktop programs
(see also Note 7)
 
 
   
 
OneDrive
 
 
 
 
 
 
Microsoft Teams
 
 
 
 
 
 
Forward email to external address (see Note 4)
 
 
 
 
 
 
Software downloads
 
 
 
 
Varies by product and affiliate group
 
Adobe Creative Cloud and Acrobat Pro
(See Note 6)
 

 

 
 
 
 
Who I Am
 
 
 
 
 
 
Electronic Pay Stubs in Workday
 
 
    
Library resources
 
 
    
Zoom
 

 

 
 
 
 
Box
 

 

 
 
 
 
Online Learning (LinkedIn and SkillSoft)
 
 
    

 

Services Provided for Emeriti, Retired Academics, Retired Staff, and Former Postdocs

Find the column for your current role, then read down to see which services are available to you.
 

 EmeritiRetired FacultyRetired StaffFormer Postdoc
NotesIncludes both professorial and RTE emeritus roles.Includes RTE faculty retirees who retain access to Box and Online learningFor Leaves of Absence or Layoff see Note 2See also More About Former Postdoc Email
Microsoft 365 mailbox
 
 
 
 
Optional Google Workspace account
 
 
 
 
Microsoft 365
desktop programs
(see also Note 7)
 
 
  
OneDrive
 
 
  
Microsoft Teams
 
 
  
Forward email to external address (see Note 4)
 
 
 
 
Software downloads
 
   
Adobe Creative Cloud and Acrobat Pro
(see Note 6)
 
   
Who I Am
 
 
 
 
Electronic Pay Stubs in Workday
 
 
 
 
Library resources
 
 
 
 
Zoom
 
 

 See note 5

  
Box
 
 
  
Online Learning (LinkedIn and SkillSoft)
 
 
  
Eduroam
 
 
 
 

 

Notes

  1. Pay stubs and personal information: 
  • Former employees who need copies of paystubs or who need to change personal information (for example, a home address in order to receive W2’s) should contact the Payroll Office
  • Retirees can continue to access paystubs in Workday.
  1. Faculty and staff on a leave of absence or on layoff status can retain full access to employee services for up to 12 months following the leave or layoff date.
  2. Cornell Cooperative Extension retirees from campus retain their NetIDs. County retirees do not.
  3. Office 365 Email Forwarding: Former Cornell employees who are alumni or students should be aware of changes that will be taking place to email and storage services for students and alumni. For details, visit Alumni: Preparing for Storage Changes and Students: Preparing for Storage Changes. Former employees who forwarded their Office 365 email to an external address and wish to continue to do so after their status changes must set up Forwarding in Google Workspace to an External Address before their Office 365 access ends.
  4. Emeriti retain access to Zoom, but this is not currently an automatic process. Emeriti who need Zoom access should contact the IT Service Desk.
  5. Adobe Creative Cloud and Adobe Acrobat Pro licenses are limited to those with a documented university business need and require local department approval.
  6. Installation of Microsoft 365 desktop programs (formerly Microsoft Office) is only available for indicated roles. Note that Microsoft offers free online versions of Word, Excel, and PowerPoint to anyone.

Death or Incapacity

Requests to access or deactivate accounts belonging to staff or faculty who are incapacitated or deceased should be directed to Cornell's HR Services and Transitions Center by email or phone (607-255-3936).

Faculty or Staff: Questions or Concerns about Status?

If you believe you received a NetID deprovisioning notification in error, or have other questions or concerns, please contact your department’s human resources staff. If you do not know who those individuals are, Find Your HR Rep.

Students and Alumni

In the following table, find the column under your current role with the university and read down to see which services are available to people in that role.

 StudentAlumniFormer Student not alumni
(see notes 1 and 2)
Office 365 mailbox
 
Available starting September 2022 
Google Workspace account
 
Graduated August 2022 or earlier 
Forward email to external address
 
 
 
Microsoft Office
 
  
OneDrive
 
  
Microsoft Teams
 
  
Software downloads
 
  
Student Essentials
 
 
 
Who I Am
 
 
 
Electronic Pay Stubs in Workday
 
  
Library resources
 
See note 3 
Zoom
 
  
Box
 
  

Notes

  1. Former students who are not alumni lose access to their Cornell G Suite for Students account, library resources, licensed software downloads, and other Cornell services reserved for student use. They can still access Student Center.
  2. Students on an official leave of absence retain their NetIDs for up to 5 years.
  3. Library resources: E-resource access is provided when licenses permit. Cornell University Library also has resources for Alumni and Friends.
See What Happens When You Leave: Steps to Take Regarding Access to a Specific IT Service, for what to do before a NetID is deactivated and access to particular services is lost.

Students and Alumni: Questions or Concerns?

If you believe you received the NetID deprovisioning notification in error, or have other questions or concerns, please contact the Office of the Registrar.

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