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IT Professionals

If you signed up for a free or trial account directly with Zoom and you used your @cornell.edu address for that account, you may find it impossible to log in to Cornell's Zoom service as documented here. On attempting to log in, you may see an error message instructing you to...Read more

When an email user has set up forwarding from an Office 365 account to an external address (typically set through Outlook on the web), Outlook on the web displays an alert every time the user accesses the account. The Alert icon in the toolbar (the bell) will show that there is at least one new...Read more

In some circumstances (still being investigated), Offline Address Books are not being updated properly for Outlook for Windows and Mac. In addition to affecting searches for contacts, this problem also is preventing new additional accounts, such as EGAs, from being added to Outlook for Windows...Read more

This service is intended for IT support professionals. End users should contact local IT administrators about obtaining Certified Desktop.

After unit representatives have signed the Certified Desktop Memorandum of Understanding, members of the CIT Desktop Engineering team will work with unit...Read more

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