IT Professionals
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In fall 2023 the campus-wide pilot of the Secure Connect passkey service will open to a limited audience. The next step of a multi-phased approach, Secure Connect will reduce or eliminate the need to use a NetID and password for web-based logins, ensuring Cornell has the latest security and…
Secure Connect uses Beyond Identity to provide passkey login at Cornell. Instead of using your NetID and password to access a web-based service, with Secure Connect you will use your biometrics to unlock a passkey stored on your device. It's another way to reduce the chances that someone can steal…
Cornell Community
The IT@Cornell website serves the entire Cornell community with information and updates about IT-specific issues.
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Public Safety at Cornell
Check Your Current Storage
Most Cornell Google accounts have a maximum of 15GB of storage allotted. When your account reaches its storage limit, Drive won't allow you to upload or create files and you won't be able to receive emails. Check how much Google storage you're using. You'll need to sign…
The term “orphaned content” is used to describe items left behind when their owner left the university without transferring ownership to someone else.
When materials are orphaned, the owner will be shown as DELETED USER, followed by the previous owner's name. If you hover over the item, you will…
Communicate a Major Incident
Acknowledge the Opsgenie alert.
Go to the Major Incident channel in the CIT team and ask the person who created the major incident ticket if they need an alert.
During the summer of 2022 a collaboration began among Information Technology professionals to answer a question posed by senior leadership: What does end user support of technology at Cornell University look like? You can read more about the genesis and mission of the project on the Functional…
In coming months, the Yammer Service in Cornell Office 365 will undergo cleanup and maintenance as Microsoft takes steps to upgrade outdated Yammer instances to the current version of the service. As part of the process, unused Yammer groups will be removed and automated cleanup features will be…
Google Analytics 4 has improved features like unified app and web analytics, flexible event-based measurement, and added integrations to help you navigate the changing privacy and technology landscape.
Build your skills and start using GA4 with these informative LinkedIn Learning courses. Current…
If you think of something you need to share with a colleague, but it's outside business hours, use Send Later in Microsoft Teams and get it off your mind without interrupting their time off. In a Teams chat, right-click the Send button and you'll see the new "Send at scheduled time" option. (The…
This article is part of a series about storage options at Cornell.
This is part of a series of IT News articles about storage options available to Cornell faculty, students, and staff.
PowerPoint Live in Microsoft Teams meetings is now available to all Cornell Faculty, Students, and Staff. PowerPoint Live offers several benefits over screen-sharing your PowerPoint presentation window or editing window.
As part of service updates relating to Cornell's Strategic Storage Initiative, the following activities are now handled through request forms. Previously, changes of these types were managed in WhoIAm.
Box Relay workflow automation is now available in Cornell Box. It can help you automate and streamline content-based workflows in folders you own, co-own, or edit.
Relay's straightforward interface allows you to build a workflow to facilitate content collaboration and automate business processes.…
Mac, iPhone, and iPad users are gaining the option to turn on high noise suppression in Microsoft Teams for enhanced background noise reduction. See Microsoft's Reduce background noise in Teams meetings to learn how to switch to the setting.
On July 25, 2022, storage caps were applied to Cornell alumni Google accounts. Faculty, student, and staff storage caps were added a month previously.
Duo, the vendor for Two-Step Login, will launch a new user interface (UI) for its iOS and Android mobile apps in mid-October. This change will make it easier for you to enroll, authenticate, and troubleshoot Two-Step Login. Watch the new Duo Mobile App Video, read more about Duo's changes, or see…
Individuals who use the campus license for Microsoft Windows Server or SQL Server at either AWS or Azure will be affected by a change that will take effect when Cornell's campus license with Microsoft renews on June 1, 2022.
For Windows Server at AWS, the use case is very specific and limited to…