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IT Professionals

This information is intended for IT or facilites staff. End users should contact local IT or facilities staff.

This document is intended to provide information about Wi-Fi and other RF technologies and standards, and to outline recommendations and best practices for deploying wireless...Read more

Sign in to Team Dynamix as a user. Click the Desktop tab. In the gray menu bar, click New Desktop . Give your desktop a Name . Click Save . On the Content tab that opens, click Edit Layout and select a design. In the Available Content section, you will see the various content types (like Client...Read more

This assumes you have already accessed the Ticket Console. [[ link to Access the Ticket Console ]]

In the gray toolbar, click Report . From the short menu that appears, click Report .
"Report Folder" allows you to create a folder where you can store your reports. Select the type of...Read more

This assumes you have already accessed the Ticket Console. [[ link to Access the Ticket Console ]]

In the gray toolbar, click New , then select the desired form (Incident, Problem, etc.). A blank ticket will open. Enter information in the available fields. When finished entering...Read more

This assumes you have already accessed the Ticket Console and the ticket of interest is visible in the console. [[ link to Access the Ticket Console ]]

Open the ticket by clicking its ID number or the title. A new window will open displaying the selected ticket. Click Edit to edit...Read more

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