Skip to main content

IT Professionals

Equidox PDF remediation software can save you time. Equidox lets you easily convert non-accessible PDFs into accessible PDFs or HTML. This remediation software is available for faculty, staff, and student workers who are assisting with accessibility projects.

Cornell's Equidox license is...Read more

CU Print printers service have been configured to issue a refund automatically if a technical problem occurred while your print job was being printed. If your job did not print correctly and a refund was not automatically issued, you can request a refund. Please take a photo of the compromised...Read more

All CU Print printers are equipped with a card reader. When you have sent a document to one of the CU Print queues, just hover your Cornell ID card over the card reader on the printer, and your document will print.

If you do not have your Cornell ID card handy, you can also release (...Read more

CU Print is available in the following locations (list updated September 21, 2020):

2 printers (one color, one black and white) are available in the Mann Library contactless book pickup area. 2 color printers are available in the Mann Library quiet study...Read more
User Experience

I've authenticated, but the printer icon in my dock is bouncing and it says my job is "held for authentication."

How to Solve this Problem

If you entered your Name or Password incorrectly, a printer icon in your dock will start bouncing to get your attention.

Click...Read more

Should you no longer need to use CU Print printers, you can uninstall the software.

Windows Open Windows Settings . Click Apps . On the Apps & features list, click PaperCut Print Deploy Client...Read more

If you will be doing all or most of your printing to CU Print printers, you can set one of the CU Print queues as your default. You still have the option, every time you print any document, to specify a different printer.

If you frequently print to non-CU Print printers, the procedure...Read more

CU Print is replacing Net-Print as the service that allows you to print from your computer (or a lab computer or a friend's) to a number of printers on campus. You'll send your print jobs to a print queue for either black and white printers or color printers. Then, when you are standing in...Read more