Content (1072)
Site-Wide Security AlertSending a Security AlertWhen creating a Security Alert through IT Service Alerts, none of the distribution channels are selected by default. To send a Security Alert to the same channels that a Major Incident (Performance Issue or Unplanned Outage) alert gets distributed,…
Content Types
Event -- CIT events with a title, date, location and event information. Events can be manually created but will also automatically be created from Localist on a regular basis.
KB Article -- Knowledge Base Articles contain information about products and how to use them…
Create a News Article
Remember that Drupal does not auto-save your draft. Save often!
Under the Drupal Content menu, select Add Content, then News. A new page will open to add content.
Give the news article a title.
Service and Non-Service Landing PagesBefore you create a landing page, identify if the page needs to be listed as a service or not. A "service" describes something that is officially supported by CIT, which can be hardware, software, or other services (for example Custom Development)…
Active staff, academics, and faculty are currently eligible for Secure Connect.
General GuidelinesOnline file services are not approved for high-risk data
Collaborating Within the Cornell Community
At Cornell, there are two instances of Teams. One includes Ithaca and Cornell Tech, and the other includes Weill Cornell Medicine (WCM) and Weill Cornell Medicine-Qatar.
When working with people in the same instance as you, you have a choice of using a…
“Whaling” is a sophisticated form of phishing that targets an organization's top leaders. It uses clever social engineering and generative artificial intelligence to look like it’s from people you know and trust -- the president, provost, vice provosts, vice presidents, or deans.Cornell's leaders…
I have my old deviceIn this situation, you have your old device as well as your new device.
If you are getting a new computer, use the instructions at Change Devices Using Secure Connect instead.
Before you begin, make sure that your new device has Beyond Identity already installed – this will save you some time. (See Step 1 on this page if you’re unsure.)
Available to CITSG customers only. redirects to CITSG support. Added as a landing page to add the service listing to the A-Z listing.
If you need to replace the device you use with Secure Connect, contact your local IT Support Group. You must have access to both devices in order to add Secure Connect to your new hardware.
What Vended Products Need a ReviewUnder University Policy 5.12, all vended products used at Cornell should meet the current Web Content Accessibility Guidelines standard. This means all vended products should undergo a review process, whether by the unit that intends to use the product or by the…
How the Search Works (OR operator)By default when you put in several words, the search engine looks on IT@Cornell for pages that have any of those words in them. If you search for Microsoft office the results will show if they have the word Microsoft OR office in them.
The Outlook desktop application is in the process of being updated to a “New” version. Details about this change can be found in the Microsoft announcement.
"My Drive" is For You - Not For Projects
In a shared project, it is common for people to share content in someone's personal Cornell Google Drive. With all of the information in one location, everyone feels secure that all the materials are gathered up in a safe place.
Then a project member…
HTML-Formatted EmailHTML formatted email is the default for most email clients, including Outlook on the Web.Sending email to a non-Cornell addressYour URLs will not be formatted by Safe Links when you send an email.
Secure Connect enables you to use your fingerprint or your facial features (your biometrics) to log in to services that require your NetID and password. On Windows, you may know this feature as Windows Hello. On Mac, it’s called Touch ID. Increasingly laptops, smartphones, and other devices include…