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Cornell University

Connect Windows to CU VPN

Connect to Cornell's VPN using Cisco Secure Client software.

This article applies to: CU VPN

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To use Cornell's Virtual Private Network (VPN) with campus networks and services, you must use Cisco Secure Client VPN software. See the How to Install Cisco VPN Software page for instructions.

Two-Step Login is required for all users to authenticate to the CU VPN and all departmental VPNs. Using Two-Step Login allows you to better protect both your personal information and the university's services and data under your custodianship.

Connect to CU VPN with Two-Step Login

Duo Security provides documentation on how to log in to the Cisco Secure Client used with Cornell's VPN service. For more information, see Logging in with Cisco Client.

  1. Launch the client by clicking the Start menu icon and typing Cisco, then clicking Cisco Secure Mobility Client in the search results.
  2. In the Secure Client window should be shown in the dropdown box. Click Connect.

    Cisco Secure Client "ready to connect" window with "connect" button highlighted by orange circle.
  3. In the Cisco Secure Client window:
    • In the Group box, the client should show Two-Step_Login
    • In the User Name box, enter your Cornell NetID or GuestID.
      Note: If you are connecting to a departmental VPN, enter your NetID and the name of the departmental group, for example, pqs665@departmental_group_name.
    • In the Password box, enter your NetID password.
    • In the Second Password or Duo (push/SMS/phone) box, type one of the following options to complete Two-Step Login:
      • push to send a login request to your smartphone or another mobile device
      • phone to call you on your mobile phone or landline
      • SMS to receive a new set of passcodes. (You'll need to log in again.)
      • the passcode from a hardware token 

        NOTE: First-time users will see a Second Password box while returning users will see a Duo (push/SMS/phone) box.

        Cisco Secure Client login window.

    • Click OK.
    • If you entered push or phone, complete the Two-Step Login.
      You're now connected to the VPN.
If you don't have access to the default device you use for Two-Step Login, you can use an alternate device. In Step 3 above, enter the method you use to complete Two-Step Login followed by a number, for example push2 or phone2. To see the devices you have set up and the numbers to use for each, go to Your Two-Step Login Devices and use the number in the Device Number column.

Manage Devices screen with Device Number column highlighted


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