PeopleSoft Production Application Support

Contact CIT PeopleSoft Support

Email CIT PeopleSoft Support at peoplesoft-incid@cornell.edu. This will create a support ticket and alert the PeopleSoft support staff. 

For critical emergencies only, CIT’s PeopleSoft On-Call Support can be contacted by calling 607-254-5900.

Issues with Browsers or NetID Access

Contact the IT Service Desk during regular business hours.

Additional Support Resources

• Planned and unplanned outages and events: see IT Alerts.
• PeopleSoft environments: see Access PeopleSoft Campus Solutions.

Student Data Access Requests

Complete the online form to request access. 

Security access requests are stored in Pathlock Cloud. Once completed, a communication will be sent back to the original author to notify them that the request is complete.

Distributed Security Admins and Central Admins can create a support ticket by emailing the Administrative Computing - Applications Security team at Weill Cornell Medicine: user-access-help@cornell.edu.