PeopleSoft Production Application Support

Contact CIT PeopleSoft Support

Email CIT PeopleSoft Support at peoplesoft-incid@cornell.edu. This will create a support ticket and alert the PeopleSoft support staff. 

For critical emergencies only, CIT’s PeopleSoft On-Call Support can be contacted by calling 607-254-5900.

Student Data Access Requests

Complete the online form to request access. Security access requests are stored in Cynergy. Once completed, a communication will be sent back to the original author to notify them that the request is complete.

Issues with Browsers or NetID Access

Contact the IT Service Desk during regular business hours.

Additional Support Resources

• Planned and unplanned outages and events: see IT Alerts.
• PeopleSoft environments: see Access PeopleSoft Campus Solutions.
• General concerns and support: If you have general concerns regarding operational support processes or require general support, contact Melissa Padula, PeopleSoft Operations Manager, at mmp237@cornell.edu.