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In this two-hour training you will learn how to collaborate in OneNote including creating and managing shared notebooks, developing OneNote pages, and adding other content to a OneNote page.

Customers of CIT’s Endpoint Management Tools service can subscribe to the weekly Microsoft and third-party patching process implemented and managed by CIT in Configuration Manager for Windows systems. This eliminates the need for unit IT support staff to manage their own patching process.

The Science and Politics of the GMO MOOC is hosting live sessions with experts who are featured in the course. These sessions are open to anyone and offer the community an opportunity to have a live Q&A with experts. In these sessions you’ll hear from different perspectives on the GMO;...

Remedy's Smart IT will be available Monday, October 17, 2016 as an alternative interface for technical support providers to use in the Remedy On Demand system. This can be used on the desktop/laptop as well as hand held devices like smartphones and tablets.

Most Remedy users are using the ‘Incident Management Console,’ but we are encouraging Remedy users to switch to the ‘Overview Console.’ In the Overview Console you can view REQ numbers in the Service Request ID column; as well as incident, problem investigation, change request, task, and work...

Learn how to use the key components of the Microsoft Office OneNote 2016 in this all day training on October 6, 2016. You will learn how to use OneNote on a desktop, laptop, or Microsoft Windows 8 tablet device, when working in or away from the primary office or study environment.

Join the User Experience (UX) SIG on September 21, 2016 from 1:30pm – 2:30pm in 318 Phillips. During the meeting we will talk about user centered design and give an overview of UX tools and resources that are available to help you get started.

In order to reflect organizational changes at Cornell, on Tuesday, September 20, 2016, there will be a number of OU changes in Active Directory which will affect user objects. These are all changes to the OU=Staff,OU=NetIDs,OU=CUniv,DC=cornell,DC=edu hierarchy.

A few last-minute openings are available for ITELP, a program for anyone in the IT community--team leaders, technical staff, individual contributors, or front line managers--to improve their skills in leading by example in their current roles. The program will be held at Cornell from October...