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After the new IT@Cornell website launches URLs to all service home pages and to other major pages will continue to work (via redirects). If you encounter "page not found", use the search within the new site to find the page at its new location. It's very easy to add more redirects, so after...

This past week, over 230 Cornell staff and faculty attended our Zoom Basic training session. If you'd like to view either the Zoom Basic or Zoom Advanced training, the sessions have been recorded.

On Monday, January 16, 2017 CIT will soft launch Remedy’s customer web portal, MyIT. Support staff will need to be familiar with how to see and update ‘Work Orders’ in Remedy, and there are opportunities next week for users to view a demo and attend a training.

Last month we announced that on Sunday, January 15, 2017 users of Cmail would start to see the CUWebLogin page when they accessed their Cmail account. That change will no longer happen, users will see no change on their end.

Academic Technologies and the Center for Teaching Excellence have partnered with the School of Continuing Education and Summer Sessions (SCE) to develop a quality review process for online courses offered by SCE during the Cornell Summer and Winter sessions.

Eight vans and two cars from IT@Cornell offer support around campus and beyond.

CIT upcoming training includes these two workshops:

Remedy Work Order Management: Basic Training
This session provides training to users who are either new to the application or want a refresher on the basic functions of the application. For Cornell Staff...

This is a reminder that the new, enhanced Net-Print launched on Tuesday, January 10. All users of Net-Print from personal laptops will need to reinstall the software and queues before they can print.

InDesign is a dynamic application with a variety of tools that make it ideal for creating and formatting multi-page publications such as newspapers, books, newsletters, and brochures. In this hands-on workshop you will learn how to organize your InDesign workspace, create and save InDesign...

On Tuesday, January 10, 2017 CIT will hold two campus Zoom training sessions in Bailey Hall. Please share with your units and departments, all are welcome to attend. 

This holiday season, watch out for email spam with subjects like:

  • Holiday e-card
  • Holiday sales/discounts/deals
  • Travel notifications

In order to comply with new federal regulations and an Employee Assembly resolution, and at the request of the Department of Inclusion & Workforce Diversity, beginning on January 10, 2017, the Enterprise Directory and Active Directory will be modified to include only the preferred name....

CIT's SharePoint team has been busy migrating campus SharePoint sites from on-premises installations to Cornell's SharePoint Online environment in Office 365. This change is saving units money that would otherwise be used to maintain on-premises licenses, and maintenance that is required for...

The project implementing the Concur travel system is in the first stages of training and testing with a pilot group of representatives from Alumni Affairs and Development, CIT, DFA, and ILR. Concur, a web-based travel solution, automates travel booking, expense reimbursement and reporting.

It can be intimidating talking with a group of people, especially when the group’s members are new to you. But there can be great rewards for doing so. When the discussion leader is experienced at guiding conversation toward realization and discovery, the resulting enlightenment helps to...

Remedy’s Smart IT will be upgraded from version 1.4 to 1.5 on December 11, 2016. Smart IT was designed to be upgraded on a regular basis as the vendor wants to provide new features and functionality to its users in a timely fashion.

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