Remedy's Smart IT will be available Monday, October 17, 2016 as an alternative interface for technical support providers to use in the Remedy On Demand system. This can be used on the desktop/laptop as well as hand held devices like smartphones and tablets.
Learn how to use advanced tools and techniques to successfully build data-driven websites using Drupal. Best practices will be discussed and attendees will learn how to use Drupal's robust API, flexible permissions system, and extensible framework.
Most Remedy users are using the ‘Incident Management Console,’ but we are encouraging Remedy users to switch to the ‘Overview Console.’ In the Overview Console you can view REQ numbers in the Service Request ID column; as well as incident, problem investigation, change request, task, and work...
Learn how to use the key components of the Microsoft Office OneNote 2016 in this all day training on October 6, 2016. You will learn how to use OneNote on a desktop, laptop, or Microsoft Windows 8 tablet device, when working in or away from the primary office or study environment.
Join the User Experience (UX) SIG on September 21, 2016 from 1:30pm – 2:30pm in 318 Phillips. During the meeting we will talk about user centered design and give an overview of UX tools and resources that are available to help you get started.
In order to reflect organizational changes at Cornell, on Tuesday, September 20, 2016, there will be a number of OU changes in Active Directory which will affect user objects. These are all changes to the OU=Staff,OU=NetIDs,OU=CUniv,DC=cornell,DC=edu hierarchy.
Recognize someone exceptional. Nominations by faculty or staff members are being accepted through Sept. 9 for three employee awards.
A recent Microsoft Office patch intended to make Excel on the desktop more secure causes issues with applications that use Excel spreadsheets to download. Reported issues have included Commercial Applications such as Kronos, PeopleSoft, and Jira.
Box has announced they will end browser support of Internet Explorer versions 9 and 10 on September 26, 2016. Box also does not support compatibility mode for unsupported browsers.
A few last-minute openings are available for ITELP, a program for anyone in the IT community--team leaders, technical staff, individual contributors, or front line managers--to improve their skills in leading by example in their current roles. The program will be held at Cornell from October...
Registration is now open for Cornell DrupalCamp 2016, to be held Friday October 7. An optional half-day Code Sprint or half-day Drupal Basics, will be held October 6...
CIT is offering "getting started" training for InDesign CC and Photoshop CC in September. The two half-day courses are being held the same day, so attending both is convenient and a great way to get rolling with two of Adobe's most popular applications.
The Cornell University Center for Advanced Computing (CAC) has announced that Cornell faculty and students are eligible for Red Cloud computing exploratory accounts providing 165 core hours and 50 GB storage for free for...
The IT Service Desk will be open for extended hours and additional campus locations for the return of students starting Friday, August 19, 2016.
Oracle will be on campus next Wednesday to provide an expert overview and demo of the next version of OBIEE (12c) and its new features. There is not yet a firm date for migration to this version.
Do you have coding, theming, designing, content management, project management, or other Drupal skills you’d like to share with your Drupal peers? Cornell DrupalCamp 2016 has extended the deadline for session proposals to Friday, August 26.
Starting August 7 and throughout the month, you’ll see several improvements in Cornell's Two-Step Login service. Two-Step Login is the university's two-factor authentication system, based on a cloud service from Duo Security.
In July, Patrice Prusko, an instructional designer in Academic Technologies, and Priscilla Cancar, a Cornell student in the College of Arts and Sciences, gave a presentation at TST BOCES Girls’ Technology Camp on STEM careers and following your passion.
The IT Service Desk (ITSD) onboarded Alumni Affairs and Development on August 4, 2016, making them the seventh college or unit to onboard to CIT’s central IT service desk. The other units to onboard: College of Human Ecology, CIT-DFA, the Vet School, Law School, IPP-HR, and Student Services IT...
The next CRM-SIG (Customer Relationship Management Special Interest Group) meeting will be held Wednesday, August 31, from noon to 1pm, in 226 Weill Hall. The CRM-SIG is meant for business leaders, business analysts, and IT staff who are deploying or considering adopting new CRM technologies...