Access Notification Settings

1. In the top right of the Teams App, select the Settings and more (…) button next to your account icon, then from the dropdown menu select Settings.
2. From the Settings menu on the left side of the App, select Notifications and activity.

Manage Specific Notification Settings 

 Microsoft provides instructions for adjusting specific notification settings in Teams.

• Mute distracting notifications during Teams meetings. You'll still be able to allow activity-related alerts.
• Manage calendar notifications such as new invites, updates, cancellations, and when meetings have been forwarded.
• Manage general notifications to configure sounds, and when notifications display.
• Set frequency of missed activity emails, or turn the feature off.
• Customize chat and channel notifications such as @mentions, tags, replies, likes, and reactions.
• Manage meeting notifications such as meeting start announcements and chat notifications.
• Manage Apps notifications to display in your Activity, as a banner, or to be turned off.
• Configure channel notifications to include new posts, replies, mentions, and change whether they display as a banner or in the feed.
• Quiet time is a scheduled setting that silences Teams notifications on your mobile device(s) during certain times or days.

Hide, Favorite, and Show a Channel

Hide a Channel

This will hide them from your list of channels, as well as mute most notifications related to the channel. If you are part of a large team this can help you focus on the channels that pertain to you directly.

1. Go to the channel name and select More options
2. Select Hide

Favorite a Channel

Add chats and channels to your list of favorites to find them quickly.

1. Go to the chat or channel name and select More options (the ... symbol)
2. Select Show in
3. Select Favorites

Show a Channel

To reveal a channel that you have previously hidden:

1. From the bottom of your list of chats and channels, select See all your teams.
2. Select the team you're looking for.
3. Select Show next to the channel you'd like to show.

Troubleshoot Issues in Teams Mobile Apps

Refer to Microsoft's documentation for the following issues:

• Getting some notifications but not others.
• Getting zero notifications on your mobile device.
• Getting too many notifications on your mobile device.
• Getting an incorrect count of notifications on your mobile device.

You can also ask the Big Red Chatbot for assistance (click the speech bubble icon on this page).

Notifications on a Macintosh Device

If you have problems with Teams notifications on your Macintosh device, check the following:

• Focus or Do Not Disturb may mute Teams alerts.
  1. Open System Settings
  2. Select Focus
  3. Select Do Not Disturb
  4. Turn off any active Focus mode, or add Teams under Allowed Apps
      
• Check the Notifications settings.
  1. Go to System Settings
  2. Select Notifications
  3. Under Applications Notifications, select Microsoft Teams
  4. Make sure Allow notifications is toggled to "on"
  5. Review the available alert settings
      

• Teams in-app settings may be muted.

  1. Open Teams
  2. Click the three horizontal dots near your profile picture in the top right of the Teams window (Settings and more)
  3. Go to Settings
  4. Select Notifications and activity
  5. Review your settings. 
  Setting @Mentions and Chat message notifications to include "banner" will allow you to hear a sound on your device. Control the options for your banner in the Notification settings. (See Check the Notification Settings above.)

If none of these steps help you, try clearing your Teams cache.