Latest News
Avoid Email Account Troubles by Following These Guidelines
Learn more about Cornell’s email guidelines and the activities you'll want to avoid.
TeamDynamix Improves Look and Feel with Version 12.0, Coming May 31
TeamDynamix version 12 will be implemented for Cornell IT technicians on May 31, 2025. The new version will make changes to the look and feel of the TDNext interface used to work customer tickets, including more streamlined navigation, reduced reliance on pop-up windows, and an upgraded dashboard system.
Transition from Avaya to RingCentral by May 30
Final migrations to RingCentral are in progress before the last Avaya phone lines are disconnected in June. The legacy phone system is not funded or supported in the new fiscal year.
IT Service Group Names New Co-Chairs
The Information Technology Service Group (ITSG) has named three inaugural co-chairs: Sarah Christen, Laura Landphair, and Ashley Percey.
Important PeopleSoft/PeopleTools Patch May 16-17
An important PeopleSoft patch will take many campus services offline from Friday evening on May 16 to noon on Saturday, May 17.
Teams Feature Update May 2025
There are new features and improvements in Microsoft Teams, including scheduling channel messages, forwarding messages, pop-out meeting chat and notes, enhanced external chat protection, and more.
Emerging Tech Dialogue Recordings and Survey Now Available
Did you miss the April 2 Trust & Data event? Don’t worry, recordings and photos of the event are now available! Access to the videos and photos will require a NetID or CWID login. If you attended, please take a few moments to share your thoughts on the event.
Concert Ticket Scam Targets Students
College students are being targeted in a new scam that lures them in with the promise of tickets to sports or concert events and leaves them empty-handed. The university’s Division of Public Safety has urged everyone to be cautious and protect themselves from identity theft and fraud. Learn more about how the scam works.
IT Staff to Build Change Management Skills Ahead of Major Cornell Initiative
One of the most common challenges with any technology change, as anyone who has built a career in IT knows, is guiding people to adopt new ways of working. To strengthen that skill across the IT community, one-day orientation training sessions in Prosci (said as “pro-sigh”) organizational change management are being offered to all IT staff.
The Software Development SIG Meets on May 1
The Software Development (SD) SIG will meet on Thursday, May 1, 2025 from 2-3pm ET. The SD-SIG is open to anyone actively developing software or just interested in software development. Phil Robinson and Jesi Buell will present on the University Library’s online catalog system, "Discovery and Access." Following the presentation, we'll have round-table discussions.