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To go to the Two-Step Login Device Management Portal, either:
To improve data security, Cornell has disabled Duo Mobile Passcodes. Plan to use one of the remaining authentication methods going forward.
When you log in to a Cornell service that requires Two-Step Login, an authentication method will be triggered, allowing you to confirm your identity.
Support Documentation
For more information about the product that Cornell uses to provide Two-Step Login, see Duo Security's Guide to Two-Factor Authentication.
Personally-owned or Cornell-owned but NOT managed devices should use Windows' native antivirus options instead of the method presented here.
This page is intended for IT support professionals. End users should contact local IT support.
To use CU VPN with Cornell campus networks and services, you must use the Cisco AnyConnect VPN software. Built-in Windows and macOS software will not work.
Supported operating systems:
Windows 10
macOS, the current version and the two previous versions
iPhone and iPod Touch (…
Apple: The AnyConnect mobile client is available for free from the Apple App Store.
Android: The AnyConnect mobile client is available for free from the Google Play Store.
Install and Configure
Install the AnyConnect client app.
Open the AnyConnect app.
If you see a message asking if you…
To use Cornell's Virtual Private Network (VPN) with campus networks and services, you must use Cisco Secure Client VPN software. See the How to Install Cisco VPN Software page for instructions.
To use Cornell's Virtual Private Network (VPN) with campus networks and services, you must use Cisco Secure Client VPN software. See How to Install Cisco VPN Software for instructions.
To use Cornell's Virtual Private Network (VPN) with campus networks and services, you must use Cisco Secure Client VPN software. See the How to Install Cisco VPN Software page for instructions.
You must have administrative privileges to install the CU VPN software on your computer.
After you install the Secure Client, the software will be upgraded to newer versions automatically. Allow the client to upgrade when it requests permission.
Enter the following:
You must have administrative privileges to install the CU VPN software on your computer.
After you install the Cisco Secure Client, the software will be upgraded to newer versions automatically. Allow the client to upgrade when it requests permission.
Enter the following:
You must have administrative privileges to install the CU VPN software on your computer.
After you install the Secure Client, the software will be upgraded to newer versions automatically. Allow the client to upgrade when it requests permission.
Enter the following:
The CIT Billing Office supports...
Browser Compatibility & Issues
Access to online bills & reports is through a web-based interface. The following browsers are officially supported by the billing solutions vendor:
IE 6.0 or higher (Windows only)
Firefox 1.0 or higher
Safari (Macintosh only) is not officially supported…
Report outputs come from a number of sources.
In addition to the individual CIT Services Report, which single users view for their own services, there are a number of other reports to help departments manage voice and data services overall.
Individuals who have access to the Kuali Financial System (KFS), a financial management platform for…
Access to billing information is available at CIT Services Bills & Reports.
In the left navigation column, click Reports, then click Outputs.
Capture(d)
Capturing a report means defining a set of report parameters for a published report. You can then use the captured report to create output in two ways: by running the report when you need it, or by scheduling the output on a regular basis.
Department Subscriber
For each account number…
If you're planning to use CU VPN when you're traveling, it's a good idea to try a test run before you go.
Using the computer you're taking on your trip, connect to CU VPN or to your departmental VPN. You can complete this test from:
Note: If you would like to run separate reports for each account or department, see the Scheduling Multiple Reports page.
How to Schedule Reports
Access to billing information is available at CIT Services Bills & Reports.