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The following terms and conditions apply to all network services at Cornell. All terms and conditions are subject to change.
Information on Wired Networks for Students applies to only:
Channel User Permission LevelsChannel users may have one of four permission levels:
User ExperienceWhile uploading, you see this error message:No Files Uploaded - An error occurred during the upload. Please try again.How to Solve this ProblemThis is most often a transient problem that can occur due to network congestion or system load. Waiting a few minutes and…
Your use of Cornell Two-Step Login must adhere to all University Policy that pertains to individual responsibility for safeguarding access to campus IT services and assets.
To go to the Two-Step Login Device Management Portal, either:
During late 2024, Cornell will begin rolling out Duo Verified Push for logins using the Duo Push method. Affected campus populations will be notified by direct email about this change.
Support Documentation
For more information about the product that Cornell uses to provide Two-Step Login, see Duo Security's Guide to Two-Factor Authentication.
To use CU VPN with Cornell campus networks and services, you must use the Cisco AnyConnect VPN software. Built-in Windows and macOS software will not work.
Supported operating systems:
Windows 10
macOS, the current version and the two previous versions
iPhone and iPod Touch (…
Apple: The AnyConnect mobile client is available for free from the Apple App Store.
Android: The AnyConnect mobile client is available for free from the Google Play Store.
Install and Configure
Install the AnyConnect client app.
Open the AnyConnect app.
If you see a message asking if you…
To use Cornell's Virtual Private Network (VPN) with campus networks and services, you must use Cisco Secure Client VPN software. See the How to Install Cisco VPN Software page for instructions.
To use Cornell's Virtual Private Network (VPN) with campus networks and services, you must use Cisco Secure Client VPN software. See How to Install Cisco VPN Software for instructions.
To use Cornell's Virtual Private Network (VPN) with campus networks and services, you must use Cisco Secure Client VPN software. See the How to Install Cisco VPN Software page for instructions.
You must have administrative privileges to install the CU VPN software on your computer.
After you install the Secure Client, the software will be upgraded to newer versions automatically. Allow the client to upgrade when it requests permission.
Enter the following:
You must have administrative privileges to install the CU VPN software on your computer.
After you install the Cisco Secure Client, the software will be upgraded to newer versions automatically. Allow the client to upgrade when it requests permission.
Enter the following:
You must have administrative privileges to install the CU VPN software on your computer.
After you install the Secure Client, the software will be upgraded to newer versions automatically. Allow the client to upgrade when it requests permission.
Enter the following:
Browser Compatibility & Issues
Access to online bills & reports is through a web-based interface. The following browsers are officially supported by the billing solutions vendor:
IE 6.0 or higher (Windows only)
Firefox 1.0 or higher
Safari (Macintosh only) is not officially supported…
If you're planning to use CU VPN when you're traveling, it's a good idea to try a test run before you go.
Using the computer you're taking on your trip, connect to CU VPN or to your departmental VPN. You can complete this test from:
CU VPN authenticates your identity and affiliation with Cornell using your NetID and password.
Traffic to and from Cornell IT resources hosted on campus is sent through an encrypted “tunnel” to campus.
All other traffic goes over your local Internet connection and does not use the…
University-Owned OptionsWe recommend CrowdStrike for all Windows computers that are part of Certified Desktop.