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The current technical requirements for Zoom, along with recommendations for peripheral devices, are available on the Zoom website. If you have questions or need more information about your existing equipment or future purchases, contact the IT Service Desk.
Desktop Computers (Windows and Macintosh)
Other articles with tips to help you protect meetings and courses:
Zoom can integrate with Slack. The email you use to administer your Slack team domain must be your NetID-based email. Please contact the IT Service Desk if you are interested in enabling this feature.
Use Zoom on a Chromebook Device
If you would like to use Zoom on a Chromebook device, install the Zoom Progressive Web Application (PWA). This iweb-based client provides an app-like experience, but with better performance and more options than a typical app.
There is no cost associated with using Zoom support. Chat and phone support are free, as are the training webinars and videos.
No. We have enabled end-to-end encryption for Cornell's Zoom deployment, and this disables in-meeting file transfer.
It is still possible for a meeting to start without you (the host), even with Join Before Host disabled.
If you have given someone Scheduling Privilege, which allows them to schedule meetings on your behalf, when that person joins a meeting before you, the meeting will start and they will be…
What is the difference between a host and a co-host?
A host is the “owner” of a meeting or webinar and is the person who can administer the meeting via the host controls. The host is the only person who can end a meeting or make someone else the host.
You can install the desktop Outlook add-in to schedule meetings directly from the Outlook client (more information on Zoom's Outlook Add-in page) or you can create the meeting in Zoom and copy and paste the meeting invitation into a new message in your mail client.
For information about using the…
Eligible Roles
Employees and students can create Cornell Zoom accounts. In some cases, the features available vary depending on the user’s role at the university.
For help with Zoom, including live issues as an event is taking place, we recommend that you contact the vendor directly.
Policies
Users of Cornell University’s IT resources are subject to local, state, and federal laws, as well as University IT policies. See Responsible Use of Information Technology Resources for what this means for you.
To access the My Computers page from off-campus, while traveling or from home, use the Virtual Private Network (VPN).
Go to the My Computers page.
Click View for the device you want to remove.
Please use this link to get connected to the eduroam Wi-Fi network
User Experience
When I try to connect to eduroam, my password is not accepted and the connection fails. I know I'm typing my password correctly.
Accessing the My Computers page from off-campus, while traveling or from home, requires use of the Virtual Private Network (VPN).
You will need to use a device that DOES have a browser to enter your NetID and the hardware (Media Access Control, or MAC) address for your brows
These instructions are for computers using Certified Desktop. To connect a personal device, please use our onboarding tool.
Select eduroam from the Airport menu bar.
No, not while you are a student. All students have Google Workspace accounts; all official university communications are sent to this address.
You can choose to access your messages through another email app (if you don't like Google's interface).
You can share the Google Docs associated with your Google Workspace (formerly G Suite) account in a number of ways. Each document can be shared with
No one
Only the people you specify (through their Google Workspace account)
Anyone who has the link to the document
Anyone
For…
Service
Contact
IT Service Desk
ITSD Support
IT Security (contact if your computer has been infected by a virus or broken into.)
security-services@cornell.edu
Network & Telephone Support
There is no charge to students, faculty, staff, or visitors for using Wi-Fi.
Note: If you are a departmental coordinator interested in having Wi-Fi access installed, please see Department Installation Information.