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Qualtrics user accounts come with a lifetime limit based on the user's university status when their Qualtrics account was first activated. Users will encounter an error message if they attempt something that would exceed their current limits.Account type and limits can be adjusted to suit…
User accounts are not immediately deleted or lost, and all survey data persists in the system. However, users will not be able to login and access the data. After several years, accounts are permanently deleted.
If you are moving to another institution that has a Qualtrics instance, you can…
Survey owners can share projects with collaborators at Cornell. Faculty and staff can also collaborate with colleagues outside the university upon request to the Cornell Qualtrics team.
See Qualtrics' Collaborating on Projects, especially under Collaborating Outside Your…
Qualtrics is Cornell's survey tool. It can be used by anyone with a Cornell NetID whose current university affiliation includes
Faculty
Staff
Student
Affiliate
Sponsored NetID
Without exception, all human participant research conducted by Cornell University investigators, students, and staff, and any others conducting research at Cornell or using Cornell resources, must receive prior approval of Cornell University's Institutional Review Board (IRB).
If you do not yet have an account for Cornell Qualtrics, one will be generated for you automatically the first time you log in. By clicking the login link, you certify that you understand and agree to the terms of use for Cornell's survey tool.
Accessibility RequirementsAutomated Speech Recognition (ASR) captions are rated at 70-80% accuracy. This varies depending on the audio quality of the recording, the clarity of the speaker(s), and the amount of technical terminology used. Given these variables, ASR captions will not, by…
Be aware that ASR captions may need to be edited to meet WCAG AA guidelines. Accessibility RequirementsTo meet Federal ADA accessibility requirements, video content on webpages must be accessible to individuals with disabilities. This accommodation is provided by way of captions to video…
CIT is working with local IT support to move all Mac users from EZ-Backup to CrashPlan. Check with your local technical support provider to learn about the plans for your unit.
If you've already purchased... We recommend that you still submit a TRA request.
Departments NOT using the Endpoint Management Tools service can install Perceptive Content manually.
Log In Using a Security Key (USB Device)
Supported browsers include Chrome 70 or later, Firefox 60 or later, Safari 13 or later, or Microsoft Edge 79 or later.
Outage Types
Many types of events can cause outages at the primary site (Rhodes Hall). Some of these outages are short term, some long term; some planned, some unplanned; some resulting in data loss (at the primary site), and some only resulting in temporary inaccessibility to the primary site.…
Availability
Shared File Services (SFS) operates with an intended uptime of 99.9%.
CIT will respond to failures of the Service 24x7.
Incidents and service requests can be reported by contacting the IT Service Desk at 255-5500.
CIT will use every reasonable effort to respond to service requests for new shares, and changes to existing shares, submitted via online request forms, within two business days.
Service HoursThe Service operates 24 hours a day, seven days a week, with the exception of planned maintenance windows as stated in the Maintenance Windows section of this document.
If you have a Cornell Optional Email Alias (a name-based version of your NetID address), you can set your Google Workspace account to send messages that come from either address.
This can happen if the files found are outside the user’s permission range, that is, they require admin credentials to access. Escalate to your local technical support. They will either handle the files themselves or give you access to the locations.
You can tell Spirion to ignore specific result locations after it has found a match, but you cannot pre-emptively tell Spirion to ignore the entire backup.
How do we get access to the central ITSO console?Send a request to security-services@cornell.edu. Specify the AD group the TSPs who will need to access the ITSO Console.What is the URL for the central ITSO console?https://sf-hops16.serverfarm.cornell.edu/console