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This error message occurs when your NetID has not been added to the necessary user group in ESR. You will need to contact the College Registrar of the student whose records you are trying to view.
There are two methods for accessing CUESR via PerceptiveWeb. Please be sure to use the one appropriate for you. Only Human Ecology Advisors should use the PerceptiveWeb link.
Please see the Technical Requirements article for Cornell's ImageNow (Enterprise Content Management) system.
CUESR users will have one of four roles. Advisor Faculty viewer. Will be able to see the Student Records documents for his/her advisees. Advisors will access documents via a link in PeopleSoft Advisor center, taking them to an advisor “view” through WebNow. Ingestor  Has the ability to…
I already have 300 hosts registered in DNS, how can I upload them into DHCP? You have two options:
How do I change a hostname? To change a hostname, enter your changes in the DNS database. You must be listed in the database as a NetAdmin for your subnets or domains to enter changes. If necessary, a registered NetAdmin can add you to the authorization list or you can request to be added by…
Round-robin DNS is useful for load balancing between two or more machines. DNS will cycle from one IP address to the next each time the hostname is called for. There is a provision for entering secondary IP addresses on the host page.
CNAMEs The CNAME (canonical name) record maps the aliases to the "official" name of a machine. The official name is stored in the A record. Aliases are most often used when a single machine hands out several different services. For example, one machine may be used for a Web server, an FTP site,…
DNS Overview DNS, which stands for Domain Name System, provides translation of a networked machine's (host's) name to a machine-readable IP address so that packets are routed over the network correctly. Conversely, for security reasons, a server on the network may use "reverse lookup" in order to…
Overview 10-Space uses RFC-1918 addresses to do this. RFC-1918 is the document that defines private address space. The ranges defined by RFC-1918 are not routed across the Internet, which is what makes them "private." Cornell filters traffic to ensure that no direct connectivity can be had to or…
Please wait to contact the IT Service Desk during normal business hours (Monday-Friday, 8am-6pm) for any issues that are not emergencies.
Verify that CU VPN service is running at Status of CIT Services.
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IT Security Liaisons are charged with ensuring appropriate measures are taken in response to a security incident. If your department doesn't have a Security Liaison, please contact your department's IT or computer support staff. If you aren't sure who provides that service for your department,…
If the IT Security Office determines that your password has been compromised, your account will be locked to stop further abuse. You will need to either
Possibly. It depends on your role and status at Cornell. The Cornell Optional Email Alias service allows faculty, staff, and trustees to create a Cornell email address based on their name. That new address will take the form of an alias plus “@cornell.edu” (for example, phil.schmertz@cornell.edu).
Once you have a NetID, people can email you by using the form netid@cornell.edu. For example, if your NetID is dxl404, people can email you at dxl404@cornell.edu. This is how your electronic mail address is listed in the Cornell Electronic Directory. You can use your email account as soon as your…
We recommend that you use Microsoft’s Outlook App for iOS rather than iOS’s native app. See Microsoft’s Outlook App for iOS Mobile support page for download and setup instructions. In addition to the steps listed there, you will also see Cornell’s NetID login screen.
Members of the Cornell CommunityStudents, faculty, staff, and alumni. The faculty and staff category includes full-time and part-time faculty; visiting faculty; professors emeriti; full-time, part-time, and temporary staff; and retirees who are receiving Cornell benefits.The student category…
Office of IT Policy, contact through the IT Service Desk. Open to anyone, this office addresses electronic data, network and computing policies and coordinates communications among different University offices in the enforcement of electronic policies.

At Cornell we value your privacy. To view
our university's privacy practices, including
information use and third parties, visit University Privacy.