Content (1131)
You can grant others permission to see your calendar. You choose the level of detail (when you’re free or busy, the subject of the event, or the details of the event). You also have the option of marking a calendar item as Private; this removes all privileges except seeing that you are busy for the…
I'm trying to use a hardware token but no passcode appears when I press the token's button.Solution: Either the battery is dead or the token is damaged. You will need to replace the token.
You can use Two-Step Login when you travel internationally to countries other than those listed below.
All of the authentication methods will still work, although some destinations might not support telephony-based services, such as phone callbacks or retrieving a set of passcodes via…
If Two-Step Login displays the message Account Disabled when you try to log in, contact the IT Service Desk to unlock your Two-Step Login account.
User Experience
I need to use Two-Step Login but I don’t have access to any of my enrolled devices or any passcodes. What should I do?
Solution
The IT Service Desk can issue an emergency bypass code that will allow you to log in up to ten times over the next twenty-four hours. To…
Remove the missing device immediately from Manage Your Two-Step Login using another device that you have enrolled. For details, follow the steps at Remove a Device from Two-Step Login.
Skype for Business has been replaced by Microsoft Teams.
By default, Skype will start automatically when Windows starts. You can change this setting.
You will not be able to enable FileVault on a computer that is managed by Cornell IT staff, because encryption will already be setup. If you are not sure whether your computer is managed, please contact your support provider.
To enable FileVault on a non-managed Mac computer,…
Adobe Acrobat Pro is a fully-featured PDF manager. With it, you can open, create, and edit documents in PDF format.
Two-Step Login blocks criminals from using stolen Cornell passwords by requiring something they don’t have. Something in your possession.
When it’s time to sign in using Two-Step Login, you confirm your identity by:
Introduction
You can configure a scanner for any Perceptive Content client computer. Scanning profiles and capture profiles define the behavior of the scanner in connection with the Perceptive Content client. You must have the Perceptive Content client installed before you can configure the…
Run the Perceptive Content client.
On the Perceptive Content sunflower screen, click Connection Profiles, then Edit connection profiles.
Effective May 23, 2022, Microsoft has announced that the Outlook for Android mobile app will no longer be supported on Android version 7.1 or earlier. If you have Outlook for Android installed on your mobile device, make sure your device is running Android version 8 or higher. If not, upgrade…
The following goals have been defined for these key areas of Cornell's Identity and Access Management program.
To protect the privacy of Cornell community members, accessing the university directory requires a Cornell NetID or a Weill Cornell CWID login.
Available LicensesThe following license upgrades are available. Please submit your request form (link below) at least five days in advance.
If while trying to log in to your Cornell Box account, just after authenticating, you are told you have “Invalid login credentials,” this error can occur when:
you’ve changed or ended your affiliation with Cornell and are no longer entitled to use the Box service through Cornell, OR
your…
This error occurs when your NetID has not been associated with any valid user groups in ESR. Contact your College Registrar.
This error message occurs when your NetID has not been added to the necessary user group in ESR. You will need to contact the College Registrar of the student whose records you are trying to view.
There are two methods for accessing CUESR via PerceptiveWeb. Please be sure to use the one appropriate for you.
Only Human Ecology Advisors should use the PerceptiveWeb link.