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We strongly recommend that you work with your Cornell Workspace (formerly G Suite) email using Google's web interface at gsuite.cornell.edu. This method requires no setup and, as long as you keep your browser up to date, will require no maintenance on your part. We recognize that some users may…
We strongly recommend that you work with your Cornell Google Workspace email using Google's web interface at gsuite.cornell.edu. Using Apple Mail is not as good. However, if you choose to view your messages through Apple Mail, see below.
Vendors may change mailing parameters at any time. If you need more information about mailing limits or other parameters not defined here, refer to Google’s documentation for sending limits and receiving limits.
Cornell's commitment to privacy has not changed as a consequence of offering Google Workspace, a cloud-based service.  As with all decisions that Cornell makes regarding information technologies, privacy and security are key elements. In addition, Cornell remains committed to freedom of…
Yes. Trust browser uses "first-party" browser cookies, which are not typically blocked.  Details about the Duo prompt and cookies it uses can be found at Can Duo's Remembered Devices feature work if third-party cookies are blocked?
If you don't see the Expand Where You Use Two-Step Login tab, your unit's leadership has mandated this expanded use of two-factor authentication. You will not be able to opt out of using Two-Step Login with all services protected by
Cornell provides licenses for Spirion to be installed on Cornell-owned computers only, including those not located on university property. For example, if the computer at your house is owned by Cornell, you can install Spirion with a Cornell license. Discuss this with your local technical…
Go to the Device Management Portal To add a new device to Two-Step Login, begin one of two ways. Either: Go to the Device Management portal using one of the following methods. Either:
When you have a new smartphone, there are a few steps you need to take to setup the phone you're using for your Two-Step Login account. What you do with your account depends on whether or not you kept your phone number or if you have a new number on your new smartphone.
Go to the Device Management Portal To add a new device to Two-Step Login, begin one of two ways. Either: Go to the Device Management portal using one of the following methods. Either:
Go to the Device Management Portal Go to the Device Management portal using one of the following methods:
Use Append Mode Authentication Some campus IT services, such as Desktop Everywhere using the VMware Horizon View client, do not support a web interface to specify how to complete the second step of authentication.  If you enter just your NetID and password with these non-web apps, Two-Step…
Remember a Device for 24 Hours To avoid being prompted by Two-Step Login multiple times a day, select Trust browser during login. Two-Step Login won't prompt you again for most campus services for the next 24 hours.
Cornell has disabled the use of passcodes generated by the Duo Mobile App as an authentication method. Use one of the remaining authentication methods described below going forward.
With the Phone Callback method, Two-Step Login calls you on your mobile phone or landline. To authenticate:
Log In Using the Duo Mobile App Duo Push works with Duo Mobile, an app you install and activate on your smartphone or tablet. You can download Duo Mobile from your device’s app store.
You can grant others permission to see your calendar. You choose the level of detail (when you're free or busy, the subject of the event, or the details of the event). You also have the option of marking a calendar item as Private; this removes all privileges except seeing that you are busy for the…
I'm trying to use a hardware token but no passcode appears when I press the token's button. Solution: Either the battery is dead or the token is damaged. You will need to replace the token.
You can use Two-Step Login when you travel internationally to countries other than those listed below.  All of the authentication methods will still work, although some destinations might not support telephony-based services, such as phone callbacks or retrieving a set of passcodes via…
If Two-Step Login displays the message, Your account has been locked out due to excessive authentication failures. Please contact your administrator when you try to log in, then contact the IT Service Desk to unlock your Two-Step Login account.

At Cornell we value your privacy. To view
our university's privacy practices, including
information use and third parties, visit University Privacy.