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Choose Your Authentication Device for Two-Step Login

Compare the types of devices you can use for Two-Step Login authentication

This article applies to: Two-Step Login

During Fall 2025, Cornell is retiring the Duo Phone Call and Duo SMS Passcode methods. Affected campus populations will be notified by direct email about when this change will affect their accounts. To learn more, visit Important Two-Step Login (Duo) Changes, Starting August 2025.

Two-Step Login blocks criminals from using stolen Cornell passwords by requiring something they don’t have. Something in your possession.

When it’s time to sign in using Two-Step Login, you confirm your identity by:

Choose Your Device

  1. Required: Choose the device you want to use most often with Two-Step Login.
  2. Strongly Recommended: Choose a backup device in case your first choice is unavailable (left at home, out of charge, lost, or stolen).

Options

Device Needed

Network Needed

  • Smartphone or tablet with Duo Mobile app installed
  • Cellular or Wi-Fi connection
  • None needed
  • For hardware tokens, none needed
  • MacOS Touch ID with Chrome browser
  • Wi-Fi connection

Enroll Devices

Support Contact:

Cornell IT Service Desk

Normal Business Hours: Monday-Friday, 8am-6pm (Eastern Time)
Open a ticket (24x7 support)
Emergency Service Disruptions: After Hours Support

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