What should I do if my Two-Step Login device is lost or stolen?
What to do if your device is lost or stolen
This article applies to: Two-Step Login
- Remove the missing device immediately from Manage Your Two-Step Login using another device you enrolled.
- After you open your account, select Manage Devices and complete the Two-Step login.
- Select the Device Options button next to the missing device.
- Select the trash can icon.
If you aren’t able to delete the device yourself, contact the IT Service Desk. A Service Desk representative will delete the device for you. You will need to go to the Service Desk with your ID or have access to a computer that can support a Zoom session.