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Log In Using Duo Push for Two-Step Login

How to use the Duo Push app to authenticate with Two-Step Login. This also includes information about your location privacy. Duo only records a general location at the time of the login attempt.

This article applies to: Two-Step Login

Log In Using the Duo Mobile App

Duo Push works with Duo Mobile, an app you install and activate on your smartphone or tablet. You can download Duo Mobile from your device’s app store.

To Log In with a Push

  1. Select Send Me a Push to send a login request to your smartphone or other mobile devices.
  2. Open the Duo Mobile app.
  3. In the app, select Approve to authenticate.
    Updated Duo mobile login

Duo displays the App name and place of the login attempt. If it doesn't match your current activity or location, select Deny.

  1. If you deny a Duo request, you will see the following question:

Was this a suspicious login?

  • Choose Yes if you suspect someone is trying to access your account.

It's good to report fraudulent attempts.
Selecting Yes will trigger an alert to the IT Security Office. A Cornell security engineer will check whether someone tried to improperly use your identity to access a Cornell app. This will help protect your sensitive personal information.
  • Choose No if you selected Deny by accident.

Your Location and Privacy

Duo does not track your exact location. It only records broad geographic data for the city or country where the login originated, such as Ithaca, NY. Duo only records a location at the time of the login attempt.

More Duo Help

For details about installing and using the Duo Mobile app, go to Duo Security's Guide to Two-Factor Authentication and find your type of smartphone.

For iOS users using 3D Touch, get more information about how to approve a Duo Push notification from the iOS lock screen.

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